Customer Testimonials

Southern Team Nissan

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DealerRater Aug 16, 2022

Great Service Team , Great friendly and timely service clean wait area! Thank You Southern Team Subaru !

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DealerRater Aug 16, 2022

Always get great service from Southern Team. Great communication. Took longer than expected but they always let me know what was going on and why.

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DealerRater Aug 16, 2022

Good people Good business EXCELLENT service I enjoyed my time there even while I waited

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DealerRater Aug 15, 2022

Top notch professional folks. David understood our needs and selected the makes and models to match our interests. Great salesman! Thank you.

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DealerRater Aug 15, 2022

GREAT NEW CAR GREAT SALESMAN VERY GOOD EXPERIENCE VERY HELPFUL WITH ALL THE NEW THINGS ON CAR

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DealerRater Aug 14, 2022

Always friendly and helpful....Thanks so much for your service on my vehicle! John Hitchins 2017 Forester

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DealerRater Aug 13, 2022

One of the best buying experiences I have had. Friendly, fair, and straightforward, and respectful of my time. Highly recommend.

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DealerRater Aug 13, 2022

This was my first time to buy a car without my deceased husband's input and a scary experience for me. Mel Dobbs gave me informed information on a Subaru Forester and took me on a demo drive. I was especially impressed that he did not use any high pressure sales technique. He simply presented the car. He has followed through by contacting me via text to offer any help I need. My experience at Southern Team was quite good and I look forward to them servicing my car in the future.

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DealerRater Aug 12, 2022

Southern Team is always customer oriented and this purchase experience confirmed customer service excellence. Mr. Burke is always easy to deal with and is an honest man. He did a great job with instructions on operation of my new Forester.

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DealerRater Aug 11, 2022

I found the atmosphere to be friendly and obliging. Mr. D. Nicely was very knowledgeable and helpful, including the staff. I will not hesitate to recommend Southern Team to my friends.

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DealerRater Aug 11, 2022

The service staff was very courteous, friendly and helpful. Was satisfied with the service received. Thank you!

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DealerRater Aug 11, 2022

Received courteous, efficient, and informed service when making the purchase and during the after-purchase review of vehicle features.

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DealerRater Aug 11, 2022

I was impressed with the whole team! I cannot say enough about Davey Preston, the car salesman!

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DealerRater Aug 10, 2022

The salesman was very nice and understood my position of not wanting to spend all day at the dealership. The finance manager was very nice as well and got us in and out fast. Overall the best experience I have ever had buying a vehicle!

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DealerRater Aug 9, 2022

As always the personnel are polite, know, and seem to care for the customer, However, the last trip they replaced my alternator then said I needed a new battery for $199. I told them i wasn’t interested as I could go to advance auto and buy one cheaper. They had to jump the battery to get the car started. When I took it to advance auto, who sells batteries, they ran check on it and said the battery was good just needed to be recharged. The battery posts were severely corroded. After cleaning the posts I was able to start ...

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DealerRater Aug 9, 2022

Was pleased working with Mel Dobbs and others at Southern Team. I especially appreciate not feeling pressured. Mel laid out the facts, took me on a demo drive, and has expressed willingness to answer any questions I might have.

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DealerRater Aug 9, 2022

The service staff are always very prompt and friendly. I would recommend this dealership to friends and family.

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DealerRater Aug 9, 2022

Fast convenient and good price. Will go back for oil changes in the future. Thank you.

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DealerRater Aug 9, 2022

A little confusion about where my service was to be performed. Went to the Nissan service center and was sent to the Used Car service center but that was not an issue for me. Very friendly folks and a very accommodating environment.

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DealerRater Aug 7, 2022

My experience on my last Service is very sarisfactory. They are really friendly and Service oriented people. They Go beyond extra Mile of doing what is expected of them, aside from change oil, Checking of my headligjts and break lights, they even check and change my wiper blades at the back. which I don’t expect that they Will check it and by that I believe that they check everything thoroughly and that made me really satisfied.

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DealerRater Aug 6, 2022

It was an excellent experience very nice people to deal with I got exactly what I wanted

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DealerRater Aug 6, 2022

Good people Good dealership Excellent service with the people I worked with. Will probably work with them again.

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DealerRater Aug 5, 2022

The staff is pleasant to work with. The waiting room is welcoming, The work on my car was done in a. very timely manner.

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DealerRater Aug 5, 2022

Good salesman would buy him again he was truthful person and he did everything I asked him

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DealerRater Aug 5, 2022

The staff were very kind, they worked around all of the bumps that came up and instantly helped accommodate to all of my needs.

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DealerRater Aug 5, 2022

Good experience - no concerns xxxx. Xxxxz xxxxxxxx cxxxxx xxxxx xxxx xxxx xxxxx cxxxx xxxx xxxx

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DealerRater Aug 4, 2022

First Team, now Southern Team has always provided great service on my Nissan Rogue. From the appointment setting, to the service technician to whomever works on the reason for service v

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DealerRater Aug 4, 2022

Service team was incredibly quick to take my car back. They talked to me about the items that would need to be eventually replaced in my car, and gave me an estimation for my next service appointment. Every service team member went above and beyond to make the process easy and quick! I was in and out in less than an hour!

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DealerRater Aug 3, 2022

The best sales consultant I have ever met in my life on top of everything knowledgeable and very professional Thank you very much for every thing David you’re the best

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DealerRater Aug 3, 2022

Best place to buy and maintain a Hyundai! No regrets after being a customer 10 years.

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DealerRater Aug 2, 2022

Great job. No time wasted. The representative was fantastic. She explained everything to me. I will recommend the great service I experienced.

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DealerRater Aug 1, 2022

A very pleasant experience; the team provided friendly, courteous, and efficient service . Recommend without reserve.

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DealerRater Jul 30, 2022

Service was excellent, as usual. Appreciate Mike very much. Car was ready much quicker than I thought it would be.

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DealerRater Jul 30, 2022

Mike was courteous and professional. Sammy was charming when he called the next day. Very pleased.

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DealerRater Jul 29, 2022

We always receive friendly, courteous, and efficient service at Southern Team! They keep us informed of regular maintenance recommendations, and we always return to the dealership for our service needs.

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DealerRater Jul 29, 2022

David Nicely was superb and very well versed on the VW Tiguan. He was super patient and very helpful during my new purchase. This was the first car I purchased brand new so I was a little nervous but he made me feel at ease. I am very grateful for the VW manager as well. I was considering a different car until he came by and talked with me. Great service all around!

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DealerRater Jul 29, 2022

Absolutely by far the best car buying experience. In and out in less than two hours. Fantastic staff! I couldn’t recommend this team enough!!!

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DealerRater Jul 27, 2022

Harold did a great job getting our Taos serviced. Having an issue was stressful but the folks were on it quickly.

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DealerRater Jul 27, 2022

Southern Team Subaru is a great place to make your first car purchase. It was a quick and easy process.

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DealerRater Jul 27, 2022

Service department does a really nice job. Always friendly and on time appointments. Really like getting the heads up on planned service costs before the appointment date.

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DealerRater Jul 27, 2022

The service front staff person, Mike White, was friendly, courteous and helpful. He went over the service work that was done to our car.

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DealerRater Jul 26, 2022

Southern Team Auto was great. I just bought my third Hyundai from them and all three experiences were pleasant. Keep up the good work!

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DealerRater Jul 26, 2022

Only complaint was being charged $20 for inspection when it was supposed to be free.

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DealerRater Jul 25, 2022

THE SERVICE IS GREAT. MIKE WHITE IS AN AMAZING EMPLOYEE AND ALWAYS KEEPS ME INFORMED OF EVERYTHING ABOUT MY NISSAN SENTRA. THE WHOLE STAFE TAKES VERY GOOD CARE OF YOU!

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DealerRater Jul 25, 2022

Supposed to order part for car but haven’t heard anything for over a month. Called and left a message but still not reply.

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DealerRater Jul 24, 2022

The people were so friendly and they fixed my car very fast. I would highly recommend them. I was very pleased.

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DealerRater Jul 24, 2022

I always have a good experience at Southern Team. Everyone is always very fast and very friendly.

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DealerRater Jul 23, 2022

Right on time for my appointment, did what car needed and in a timely manner!

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DealerRater Jul 22, 2022

Great service and friendly staff that is very much appreciated. Reasonable wait time as well. Thank you

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DealerRater Jul 22, 2022

I was treated with courtesy, and answered my questions. I really appreciate the car wash.

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DealerRater Jul 22, 2022

Excellent service. Very friendly staff and mechanics. Easy to schedule service and if you need it they also have a ride home to wait

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DealerRater Jul 22, 2022

they have been good and helpful to us and took good care of our car we love our car

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DealerRater Jul 21, 2022

I’ve had service several times at Southern Team Auto Mall and the staff is so friendly and helpful. Sam Williams is amazing to work with. I highly recommend Southern Team for any care service needs!

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DealerRater Jul 21, 2022

Service Advisor was very courteous and helpful as usual; though this was a re-scheduled appointment, they were on-time and ready for me.

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DealerRater Jul 20, 2022

Staff did a good job with convincing me to get the car I did. The salesman was polite and honest, and I'm glad I chose to come to this dealership.

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DealerRater Jul 20, 2022

Very satisfied with the service. Easy to make a appointment and everything was on time.

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DealerRater Jul 20, 2022

The entire experience of purchasing a used car and having follow up warranty work completed was exceptional .

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DealerRater Jul 19, 2022

Very very nice. Woody is excellent. Always helpful and very fast service. Gentleman who took key was extremely helpful & pleasant too. Thanks.

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DealerRater Jul 19, 2022

The staff is always courteous, ready for my vehicle and considerate of my wait time. The atmosphere is professional, the waiting area is clean and has many different areas to wait comfortably.

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DealerRater Jul 19, 2022

I came in town before my appointment which was next week and they got me in. They are the best. Saved me on gas and another day driving over an hour. Thank you

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DealerRater Jul 18, 2022

David Nicely was awesome and patient during my purchase. This was the first brand new car I've ever purchased and he made it much easier and less stressful. He is very well versed on my car and was able to answer all of my questions. He really went above and beyond to make sure I was happy. Everyone that I had contact with there was very courteous and helpful as well. Truly a great overall experience!!

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DealerRater Jul 18, 2022

Awesome place with very friendly people. From my experience they're willing to try anything to make sure you get the perfect car you want.

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DealerRater Jul 18, 2022

Always very pleasant and maintenace is very reliable. Would buy another new Forester if I could get a better price Also I want a white one. But my 2011 at 49,590 miles still works so I'm not in any rush.

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DealerRater Jul 18, 2022

Always helpful and fast. Nice,clean waiting area. Coffee, hot chocolate bar and water provided while you wait.

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DealerRater Jul 17, 2022

Brought our 2022 Forester in for covered 6 month oil change and had a very pleasant wait while service was being performed.

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DealerRater Jul 15, 2022

Tyler Thomas is always very helpful and polite. I don't know who worked on my car but they fixed the problem.

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DealerRater Jul 15, 2022

Great service and the staff was very friendly. I was pleased with the comfortable waiting area . The service was completed sooner then promise and that was great.

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DealerRater Jul 14, 2022

My interaction was with Mark, and, as in the past, he was professionally business-like. I appreciate that. There was not a record of the appointment that I had made for service the week prior, and Mark made sure that it would happen as I had driven 168 miles for the service. He was spot on in his assessment of the time that would be required to perform the service (125K recommended maintenance items plus replacement of two worn-out wheel bearings). The Courtesy Van driver got me to my doctor appointment on time and returned me to the Service Department to find ...

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DealerRater Jul 14, 2022

Always ready to help out , friendly, knowledgeable and prompt with the time when tell you how long it will take. Would recommend them to anyone who would ask!

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DealerRater Jul 13, 2022

Great service, clean and comfortable waiting area. Personnel always polite and informative. Efficiency is a plus factor.

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DealerRater Jul 13, 2022

David was very nice and very helpful. I am very pleased with my new car. Very one there was very helpful and nice.

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DealerRater Jul 13, 2022

Staff was friendly, yet professional. I took the car in for routine maintenance but asked them to check out two concerns I had. The were happy to ease my mind. Everything checked out ok.

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DealerRater Jul 12, 2022

Great value for excellent service and service that was extensive covering all relevant issues. The service was completed in the time promised!

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DealerRater Jul 12, 2022

Bill was easy to work with, straight to the point, got the job done ... thanks Bill!

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DealerRater Jul 12, 2022

Southern Team Automall Rocks! Best dealership in the southeast. Fairly priced vehicles and red carpet service to their clients always.

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DealerRater Jul 12, 2022

The sales person Thomas Hall was great, finance was great and I would definitely recommend this dealership.

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DealerRater Jul 10, 2022

Our exper with Southern Team Nissan was wonderful! We were pleased with the service and our new vehicle.

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DealerRater Jul 8, 2022

Great service horrible about answering phones and calling people back all departments on the answering and calling back

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DealerRater Jul 7, 2022

Always pleased w/the VW service dept. and their excellent service advisor, Mr. Woody. Needed new windshield wiper blades and the price for OEM VW blades w/install was very fair and reasonable. Service (State Inspection) was quickly done and the making the appointment was easy. Thank-you!

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DealerRater Jul 7, 2022

Quick & accurate Service Advisor. Service completed in a timely manner. Clean service area. Pleasant Atmosphere. Mike White is very professional.

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DealerRater Jul 7, 2022

Excellent service and attention by Horatio. He made the car buying process easy and comfortable. Very happy with my Tuscon.

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DealerRater Jul 6, 2022

Good to work with Mike White, very helpful and knowledgeable. He's an assent to your team. Sometimes I don't like the news he gives me but he is always willing to listen to my side. Thanks

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DealerRater Jul 6, 2022

The scheduled work was completed in a timely fashion. Seating/wait area is good. Still need to have coffee machine located there.

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DealerRater Jul 6, 2022

Very professional service advisors. Customer focused service dept. Scheduling is easy and reasonably prompt. Pricing is reasonable.

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DealerRater Jul 6, 2022

The sales reps were amazing and took time out to show me all the amazing percs to the vehicle

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DealerRater Jul 5, 2022

Very nice to work with David Nicely is very knowledgeable and friendly. Will continue with this Dealership

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DealerRater Jul 5, 2022

Everyone was very helpful in getting us into a new car quickly. They explained everything from the financing to the car functions thoroughly. Great experience. Will definitely be going back when we need another vehicle.

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DealerRater Jul 4, 2022

Employees are almost always pleasant, which really helps the visit and service experience. I value that the, although crowded and not covid safe, waiting area has coffee and a TV( looks like somebody ate all the snacks this time around). The lifetime free oil change and free state inspection is also a motivator to continue with this dealership and it's service department. It is also commendable that the service rep explains findings to us before automatically proceeding with repairs. The courtesy car wash, well car rinse off, is also quite appreciated. I rated four instead of five stars because ...

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DealerRater Jul 4, 2022

I think when you. Bring your car in a 500 dollar bill is not appropriate!is if you feel it Needs something that should be included on anther visit. This is the very reason I went to you from Honda! They always had a 400 bill to pay. For a free oil change.

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DealerRater Jul 3, 2022

Amazing experience. Everyone I worked with was friendly and helpful. Especially Mel Dobbs. Easiest car buying experience ever.

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DealerRater Jul 2, 2022

Very friendly service and people never tried to show me anything outside budget and took time to show any vehicle I wanted.

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Facebook Jan 21, 2022

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Facebook Jan 12, 2022

I bought a 2019 Subaru Forester from Southern Team. I worked with Tony Hall, and cant say enough about the high quality of service I recieved from him and the rest of the folks there. Even when I came by before, just to look, there was never any pressure to sell, and I never felt brushed off or ignored. I have worked with Davey and Tyler in the past as well, and even though I made it clear I wasnt buying then, both were willing to talk to me and answer questions. I always got great service on my old car, ...

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Facebook Dec 4, 2021

They truly do have great people! I prefer factory parts and all the parts departments bend over backwards to help out.

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Facebook Dec 2, 2021

Very nice and hard working willing to work with things

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Facebook Nov 3, 2021

As always, the folks at Southern Team Auto Mall ( previously First Team ) came through for me today in a big way!!!! Shout out to Mark Baker and staff in Subaru Service for quickly helping me with a little problem I was having ….These guys are the BEST !!!!! From sales to service , I have had nothing but GREAT experience’s at this dealership !!!! I Recommend them Highly. 😊👍👍

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Google Sep 21, 2021

Great people snd quality work!

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Google Sep 16, 2021

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Google Sep 15, 2021

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Google Sep 14, 2021

Last transaction was better, less BS and was done quick.


Southern Team Nissan of New River Valley

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DealerRater Aug 16, 2022

Great Service Team , Great friendly and timely service clean wait area! Thank You Southern Team Subaru !

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DealerRater Aug 16, 2022

Always get great service from Southern Team. Great communication. Took longer than expected but they always let me know what was going on and why.

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DealerRater Aug 16, 2022

Good people Good business EXCELLENT service I enjoyed my time there even while I waited

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DealerRater Aug 15, 2022

Top notch professional folks. David understood our needs and selected the makes and models to match our interests. Great salesman! Thank you.

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DealerRater Aug 15, 2022

GREAT NEW CAR GREAT SALESMAN VERY GOOD EXPERIENCE VERY HELPFUL WITH ALL THE NEW THINGS ON CAR

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DealerRater Aug 14, 2022

Always friendly and helpful....Thanks so much for your service on my vehicle! John Hitchins 2017 Forester

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DealerRater Aug 13, 2022

One of the best buying experiences I have had. Friendly, fair, and straightforward, and respectful of my time. Highly recommend.

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DealerRater Aug 13, 2022

This was my first time to buy a car without my deceased husband's input and a scary experience for me. Mel Dobbs gave me informed information on a Subaru Forester and took me on a demo drive. I was especially impressed that he did not use any high pressure sales technique. He simply presented the car. He has followed through by contacting me via text to offer any help I need. My experience at Southern Team was quite good and I look forward to them servicing my car in the future.

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DealerRater Aug 12, 2022

Southern Team is always customer oriented and this purchase experience confirmed customer service excellence. Mr. Burke is always easy to deal with and is an honest man. He did a great job with instructions on operation of my new Forester.

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DealerRater Aug 11, 2022

I found the atmosphere to be friendly and obliging. Mr. D. Nicely was very knowledgeable and helpful, including the staff. I will not hesitate to recommend Southern Team to my friends.

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DealerRater Aug 11, 2022

The service staff was very courteous, friendly and helpful. Was satisfied with the service received. Thank you!

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DealerRater Aug 11, 2022

Received courteous, efficient, and informed service when making the purchase and during the after-purchase review of vehicle features.

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DealerRater Aug 11, 2022

I was impressed with the whole team! I cannot say enough about Davey Preston, the car salesman!

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DealerRater Aug 10, 2022

The salesman was very nice and understood my position of not wanting to spend all day at the dealership. The finance manager was very nice as well and got us in and out fast. Overall the best experience I have ever had buying a vehicle!

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DealerRater Aug 9, 2022

As always the personnel are polite, know, and seem to care for the customer, However, the last trip they replaced my alternator then said I needed a new battery for $199. I told them i wasn’t interested as I could go to advance auto and buy one cheaper. They had to jump the battery to get the car started. When I took it to advance auto, who sells batteries, they ran check on it and said the battery was good just needed to be recharged. The battery posts were severely corroded. After cleaning the posts I was able to start ...

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DealerRater Aug 9, 2022

Was pleased working with Mel Dobbs and others at Southern Team. I especially appreciate not feeling pressured. Mel laid out the facts, took me on a demo drive, and has expressed willingness to answer any questions I might have.

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DealerRater Aug 9, 2022

The service staff are always very prompt and friendly. I would recommend this dealership to friends and family.

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DealerRater Aug 9, 2022

Fast convenient and good price. Will go back for oil changes in the future. Thank you.

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DealerRater Aug 9, 2022

A little confusion about where my service was to be performed. Went to the Nissan service center and was sent to the Used Car service center but that was not an issue for me. Very friendly folks and a very accommodating environment.

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DealerRater Aug 7, 2022

My experience on my last Service is very sarisfactory. They are really friendly and Service oriented people. They Go beyond extra Mile of doing what is expected of them, aside from change oil, Checking of my headligjts and break lights, they even check and change my wiper blades at the back. which I don’t expect that they Will check it and by that I believe that they check everything thoroughly and that made me really satisfied.

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DealerRater Aug 6, 2022

It was an excellent experience very nice people to deal with I got exactly what I wanted

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DealerRater Aug 6, 2022

Good people Good dealership Excellent service with the people I worked with. Will probably work with them again.

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DealerRater Aug 5, 2022

The staff is pleasant to work with. The waiting room is welcoming, The work on my car was done in a. very timely manner.

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DealerRater Aug 5, 2022

Good salesman would buy him again he was truthful person and he did everything I asked him

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DealerRater Aug 5, 2022

The staff were very kind, they worked around all of the bumps that came up and instantly helped accommodate to all of my needs.

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DealerRater Aug 5, 2022

Good experience - no concerns xxxx. Xxxxz xxxxxxxx cxxxxx xxxxx xxxx xxxx xxxxx cxxxx xxxx xxxx

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DealerRater Aug 4, 2022

First Team, now Southern Team has always provided great service on my Nissan Rogue. From the appointment setting, to the service technician to whomever works on the reason for service v

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DealerRater Aug 4, 2022

Service team was incredibly quick to take my car back. They talked to me about the items that would need to be eventually replaced in my car, and gave me an estimation for my next service appointment. Every service team member went above and beyond to make the process easy and quick! I was in and out in less than an hour!

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DealerRater Aug 3, 2022

The best sales consultant I have ever met in my life on top of everything knowledgeable and very professional Thank you very much for every thing David you’re the best

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DealerRater Aug 3, 2022

Best place to buy and maintain a Hyundai! No regrets after being a customer 10 years.

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DealerRater Aug 2, 2022

Great job. No time wasted. The representative was fantastic. She explained everything to me. I will recommend the great service I experienced.

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DealerRater Aug 1, 2022

A very pleasant experience; the team provided friendly, courteous, and efficient service . Recommend without reserve.

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DealerRater Jul 30, 2022

Service was excellent, as usual. Appreciate Mike very much. Car was ready much quicker than I thought it would be.

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DealerRater Jul 30, 2022

Mike was courteous and professional. Sammy was charming when he called the next day. Very pleased.

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DealerRater Jul 29, 2022

We always receive friendly, courteous, and efficient service at Southern Team! They keep us informed of regular maintenance recommendations, and we always return to the dealership for our service needs.

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DealerRater Jul 29, 2022

David Nicely was superb and very well versed on the VW Tiguan. He was super patient and very helpful during my new purchase. This was the first car I purchased brand new so I was a little nervous but he made me feel at ease. I am very grateful for the VW manager as well. I was considering a different car until he came by and talked with me. Great service all around!

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DealerRater Jul 29, 2022

Absolutely by far the best car buying experience. In and out in less than two hours. Fantastic staff! I couldn’t recommend this team enough!!!

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DealerRater Jul 27, 2022

Harold did a great job getting our Taos serviced. Having an issue was stressful but the folks were on it quickly.

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DealerRater Jul 27, 2022

Southern Team Subaru is a great place to make your first car purchase. It was a quick and easy process.

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DealerRater Jul 27, 2022

Service department does a really nice job. Always friendly and on time appointments. Really like getting the heads up on planned service costs before the appointment date.

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DealerRater Jul 27, 2022

The service front staff person, Mike White, was friendly, courteous and helpful. He went over the service work that was done to our car.

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DealerRater Jul 26, 2022

Southern Team Auto was great. I just bought my third Hyundai from them and all three experiences were pleasant. Keep up the good work!

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DealerRater Jul 26, 2022

Only complaint was being charged $20 for inspection when it was supposed to be free.

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DealerRater Jul 25, 2022

THE SERVICE IS GREAT. MIKE WHITE IS AN AMAZING EMPLOYEE AND ALWAYS KEEPS ME INFORMED OF EVERYTHING ABOUT MY NISSAN SENTRA. THE WHOLE STAFE TAKES VERY GOOD CARE OF YOU!

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DealerRater Jul 25, 2022

Supposed to order part for car but haven’t heard anything for over a month. Called and left a message but still not reply.

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DealerRater Jul 24, 2022

The people were so friendly and they fixed my car very fast. I would highly recommend them. I was very pleased.

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DealerRater Jul 24, 2022

I always have a good experience at Southern Team. Everyone is always very fast and very friendly.

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DealerRater Jul 23, 2022

Right on time for my appointment, did what car needed and in a timely manner!

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DealerRater Jul 22, 2022

Great service and friendly staff that is very much appreciated. Reasonable wait time as well. Thank you

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DealerRater Jul 22, 2022

I was treated with courtesy, and answered my questions. I really appreciate the car wash.

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DealerRater Jul 22, 2022

Excellent service. Very friendly staff and mechanics. Easy to schedule service and if you need it they also have a ride home to wait

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DealerRater Jul 22, 2022

they have been good and helpful to us and took good care of our car we love our car

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DealerRater Jul 21, 2022

I’ve had service several times at Southern Team Auto Mall and the staff is so friendly and helpful. Sam Williams is amazing to work with. I highly recommend Southern Team for any care service needs!

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DealerRater Jul 21, 2022

Service Advisor was very courteous and helpful as usual; though this was a re-scheduled appointment, they were on-time and ready for me.

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DealerRater Jul 20, 2022

Staff did a good job with convincing me to get the car I did. The salesman was polite and honest, and I'm glad I chose to come to this dealership.

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DealerRater Jul 20, 2022

Very satisfied with the service. Easy to make a appointment and everything was on time.

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DealerRater Jul 20, 2022

The entire experience of purchasing a used car and having follow up warranty work completed was exceptional .

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DealerRater Jul 19, 2022

Very very nice. Woody is excellent. Always helpful and very fast service. Gentleman who took key was extremely helpful & pleasant too. Thanks.

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DealerRater Jul 19, 2022

The staff is always courteous, ready for my vehicle and considerate of my wait time. The atmosphere is professional, the waiting area is clean and has many different areas to wait comfortably.

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DealerRater Jul 19, 2022

I came in town before my appointment which was next week and they got me in. They are the best. Saved me on gas and another day driving over an hour. Thank you

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DealerRater Jul 18, 2022

David Nicely was awesome and patient during my purchase. This was the first brand new car I've ever purchased and he made it much easier and less stressful. He is very well versed on my car and was able to answer all of my questions. He really went above and beyond to make sure I was happy. Everyone that I had contact with there was very courteous and helpful as well. Truly a great overall experience!!

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DealerRater Jul 18, 2022

Awesome place with very friendly people. From my experience they're willing to try anything to make sure you get the perfect car you want.

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DealerRater Jul 18, 2022

Always very pleasant and maintenace is very reliable. Would buy another new Forester if I could get a better price Also I want a white one. But my 2011 at 49,590 miles still works so I'm not in any rush.

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DealerRater Jul 18, 2022

Always helpful and fast. Nice,clean waiting area. Coffee, hot chocolate bar and water provided while you wait.

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DealerRater Jul 17, 2022

Brought our 2022 Forester in for covered 6 month oil change and had a very pleasant wait while service was being performed.

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DealerRater Jul 15, 2022

Tyler Thomas is always very helpful and polite. I don't know who worked on my car but they fixed the problem.

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DealerRater Jul 15, 2022

Great service and the staff was very friendly. I was pleased with the comfortable waiting area . The service was completed sooner then promise and that was great.

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DealerRater Jul 14, 2022

My interaction was with Mark, and, as in the past, he was professionally business-like. I appreciate that. There was not a record of the appointment that I had made for service the week prior, and Mark made sure that it would happen as I had driven 168 miles for the service. He was spot on in his assessment of the time that would be required to perform the service (125K recommended maintenance items plus replacement of two worn-out wheel bearings). The Courtesy Van driver got me to my doctor appointment on time and returned me to the Service Department to find ...

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DealerRater Jul 14, 2022

Always ready to help out , friendly, knowledgeable and prompt with the time when tell you how long it will take. Would recommend them to anyone who would ask!

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DealerRater Jul 13, 2022

Great service, clean and comfortable waiting area. Personnel always polite and informative. Efficiency is a plus factor.

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DealerRater Jul 13, 2022

David was very nice and very helpful. I am very pleased with my new car. Very one there was very helpful and nice.

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DealerRater Jul 13, 2022

Staff was friendly, yet professional. I took the car in for routine maintenance but asked them to check out two concerns I had. The were happy to ease my mind. Everything checked out ok.

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DealerRater Jul 12, 2022

Great value for excellent service and service that was extensive covering all relevant issues. The service was completed in the time promised!

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DealerRater Jul 12, 2022

Bill was easy to work with, straight to the point, got the job done ... thanks Bill!

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DealerRater Jul 12, 2022

Southern Team Automall Rocks! Best dealership in the southeast. Fairly priced vehicles and red carpet service to their clients always.

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DealerRater Jul 12, 2022

The sales person Thomas Hall was great, finance was great and I would definitely recommend this dealership.

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DealerRater Jul 10, 2022

Our exper with Southern Team Nissan was wonderful! We were pleased with the service and our new vehicle.

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DealerRater Jul 8, 2022

Great service horrible about answering phones and calling people back all departments on the answering and calling back

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DealerRater Jul 7, 2022

Always pleased w/the VW service dept. and their excellent service advisor, Mr. Woody. Needed new windshield wiper blades and the price for OEM VW blades w/install was very fair and reasonable. Service (State Inspection) was quickly done and the making the appointment was easy. Thank-you!

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DealerRater Jul 7, 2022

Quick & accurate Service Advisor. Service completed in a timely manner. Clean service area. Pleasant Atmosphere. Mike White is very professional.

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DealerRater Jul 7, 2022

Excellent service and attention by Horatio. He made the car buying process easy and comfortable. Very happy with my Tuscon.

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DealerRater Jul 6, 2022

Good to work with Mike White, very helpful and knowledgeable. He's an assent to your team. Sometimes I don't like the news he gives me but he is always willing to listen to my side. Thanks

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DealerRater Jul 6, 2022

The scheduled work was completed in a timely fashion. Seating/wait area is good. Still need to have coffee machine located there.

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DealerRater Jul 6, 2022

Very professional service advisors. Customer focused service dept. Scheduling is easy and reasonably prompt. Pricing is reasonable.

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DealerRater Jul 6, 2022

The sales reps were amazing and took time out to show me all the amazing percs to the vehicle

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DealerRater Jul 5, 2022

Very nice to work with David Nicely is very knowledgeable and friendly. Will continue with this Dealership

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DealerRater Jul 5, 2022

Everyone was very helpful in getting us into a new car quickly. They explained everything from the financing to the car functions thoroughly. Great experience. Will definitely be going back when we need another vehicle.

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DealerRater Jul 4, 2022

Employees are almost always pleasant, which really helps the visit and service experience. I value that the, although crowded and not covid safe, waiting area has coffee and a TV( looks like somebody ate all the snacks this time around). The lifetime free oil change and free state inspection is also a motivator to continue with this dealership and it's service department. It is also commendable that the service rep explains findings to us before automatically proceeding with repairs. The courtesy car wash, well car rinse off, is also quite appreciated. I rated four instead of five stars because ...

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DealerRater Jul 4, 2022

I think when you. Bring your car in a 500 dollar bill is not appropriate!is if you feel it Needs something that should be included on anther visit. This is the very reason I went to you from Honda! They always had a 400 bill to pay. For a free oil change.

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DealerRater Jul 3, 2022

Amazing experience. Everyone I worked with was friendly and helpful. Especially Mel Dobbs. Easiest car buying experience ever.

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DealerRater Jul 2, 2022

Very friendly service and people never tried to show me anything outside budget and took time to show any vehicle I wanted.

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Facebook Jan 21, 2022

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Facebook Jan 12, 2022

I bought a 2019 Subaru Forester from Southern Team. I worked with Tony Hall, and cant say enough about the high quality of service I recieved from him and the rest of the folks there. Even when I came by before, just to look, there was never any pressure to sell, and I never felt brushed off or ignored. I have worked with Davey and Tyler in the past as well, and even though I made it clear I wasnt buying then, both were willing to talk to me and answer questions. I always got great service on my old car, ...

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Facebook Dec 4, 2021

They truly do have great people! I prefer factory parts and all the parts departments bend over backwards to help out.

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Facebook Dec 2, 2021

Very nice and hard working willing to work with things

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Facebook Nov 3, 2021

As always, the folks at Southern Team Auto Mall ( previously First Team ) came through for me today in a big way!!!! Shout out to Mark Baker and staff in Subaru Service for quickly helping me with a little problem I was having ….These guys are the BEST !!!!! From sales to service , I have had nothing but GREAT experience’s at this dealership !!!! I Recommend them Highly. 😊👍👍

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Google Sep 21, 2021

Great people snd quality work!

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Google Sep 16, 2021

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Google Sep 15, 2021

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Google Sep 14, 2021

Last transaction was better, less BS and was done quick.


Southern Team Volkswagen

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DealerRater Aug 16, 2022

Great Service Team , Great friendly and timely service clean wait area! Thank You Southern Team Subaru !

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DealerRater Aug 16, 2022

Always get great service from Southern Team. Great communication. Took longer than expected but they always let me know what was going on and why.

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DealerRater Aug 16, 2022

Good people Good business EXCELLENT service I enjoyed my time there even while I waited

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DealerRater Aug 15, 2022

Top notch professional folks. David understood our needs and selected the makes and models to match our interests. Great salesman! Thank you.

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DealerRater Aug 15, 2022

GREAT NEW CAR GREAT SALESMAN VERY GOOD EXPERIENCE VERY HELPFUL WITH ALL THE NEW THINGS ON CAR

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DealerRater Aug 14, 2022

Always friendly and helpful....Thanks so much for your service on my vehicle! John Hitchins 2017 Forester

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DealerRater Aug 13, 2022

One of the best buying experiences I have had. Friendly, fair, and straightforward, and respectful of my time. Highly recommend.

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DealerRater Aug 13, 2022

This was my first time to buy a car without my deceased husband's input and a scary experience for me. Mel Dobbs gave me informed information on a Subaru Forester and took me on a demo drive. I was especially impressed that he did not use any high pressure sales technique. He simply presented the car. He has followed through by contacting me via text to offer any help I need. My experience at Southern Team was quite good and I look forward to them servicing my car in the future.

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DealerRater Aug 12, 2022

Southern Team is always customer oriented and this purchase experience confirmed customer service excellence. Mr. Burke is always easy to deal with and is an honest man. He did a great job with instructions on operation of my new Forester.

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DealerRater Aug 11, 2022

I found the atmosphere to be friendly and obliging. Mr. D. Nicely was very knowledgeable and helpful, including the staff. I will not hesitate to recommend Southern Team to my friends.

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DealerRater Aug 11, 2022

The service staff was very courteous, friendly and helpful. Was satisfied with the service received. Thank you!

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DealerRater Aug 11, 2022

Received courteous, efficient, and informed service when making the purchase and during the after-purchase review of vehicle features.

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DealerRater Aug 11, 2022

I was impressed with the whole team! I cannot say enough about Davey Preston, the car salesman!

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DealerRater Aug 10, 2022

The salesman was very nice and understood my position of not wanting to spend all day at the dealership. The finance manager was very nice as well and got us in and out fast. Overall the best experience I have ever had buying a vehicle!

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DealerRater Aug 9, 2022

As always the personnel are polite, know, and seem to care for the customer, However, the last trip they replaced my alternator then said I needed a new battery for $199. I told them i wasn’t interested as I could go to advance auto and buy one cheaper. They had to jump the battery to get the car started. When I took it to advance auto, who sells batteries, they ran check on it and said the battery was good just needed to be recharged. The battery posts were severely corroded. After cleaning the posts I was able to start ...

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DealerRater Aug 9, 2022

Was pleased working with Mel Dobbs and others at Southern Team. I especially appreciate not feeling pressured. Mel laid out the facts, took me on a demo drive, and has expressed willingness to answer any questions I might have.

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DealerRater Aug 9, 2022

The service staff are always very prompt and friendly. I would recommend this dealership to friends and family.

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DealerRater Aug 9, 2022

Fast convenient and good price. Will go back for oil changes in the future. Thank you.

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DealerRater Aug 9, 2022

A little confusion about where my service was to be performed. Went to the Nissan service center and was sent to the Used Car service center but that was not an issue for me. Very friendly folks and a very accommodating environment.

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DealerRater Aug 7, 2022

My experience on my last Service is very sarisfactory. They are really friendly and Service oriented people. They Go beyond extra Mile of doing what is expected of them, aside from change oil, Checking of my headligjts and break lights, they even check and change my wiper blades at the back. which I don’t expect that they Will check it and by that I believe that they check everything thoroughly and that made me really satisfied.

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DealerRater Aug 6, 2022

It was an excellent experience very nice people to deal with I got exactly what I wanted

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DealerRater Aug 6, 2022

Good people Good dealership Excellent service with the people I worked with. Will probably work with them again.

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DealerRater Aug 5, 2022

The staff is pleasant to work with. The waiting room is welcoming, The work on my car was done in a. very timely manner.

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DealerRater Aug 5, 2022

Good salesman would buy him again he was truthful person and he did everything I asked him

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DealerRater Aug 5, 2022

The staff were very kind, they worked around all of the bumps that came up and instantly helped accommodate to all of my needs.

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DealerRater Aug 5, 2022

Good experience - no concerns xxxx. Xxxxz xxxxxxxx cxxxxx xxxxx xxxx xxxx xxxxx cxxxx xxxx xxxx

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DealerRater Aug 4, 2022