Customer Testimonials

Southern Team Nissan

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DealerRater Jun 25, 2022

They we're very helpful and knowledgeable on the product, and made me feel welcomed

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DealerRater Jun 25, 2022

It is always an exceptional service experience received here. Thank you to Harold Woody and staff.

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DealerRater Jun 24, 2022

Fast friendly on time intake, courteous friendly staff worker, nice friendly showroom and lots of new cars to look at

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DealerRater Jun 24, 2022

Very happy with the experience. Nice waiting area that provided coffee and snacks. Thanks again for a great experience.

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DealerRater Jun 24, 2022

Everyone there is Friendly and family oriented. They keep their word about paying for alignment for my suv I brought two weeks ago.

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DealerRater Jun 23, 2022

Very prompt and careful with the vehicle when we bring it in for service, important values since we live approximately 30 miles away

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DealerRater Jun 23, 2022

Souther Team Volkswagen always takes good care of me. I’m always in a out super fast!

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DealerRater Jun 23, 2022

Had a great experience with my time here. Everyone was very helpful and friendly will recommend 100% to anyone looking for a vehicle. Happy I purchased a vehicle here

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DealerRater Jun 23, 2022

Lucked out and contacted them right as they got a truck shipment in. They had the Jetta I wanted and was able to work out a decent deal.

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DealerRater Jun 22, 2022

I was taken in right away and service was prompt and complete. I will say the personnel were most professional.

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DealerRater Jun 22, 2022

No perfect scores. If they were perfect they would quit working to satisfy customers. So keep going.

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DealerRater Jun 22, 2022

Buying experience was awesome, no pressure from the salesman. Everyone was courteous and helpful from beginning to end.

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DealerRater Jun 22, 2022

The dealership was super clean and the staff were friendly and non-pressuring concerning the trade in of my car for the new one. Will continue to do business with Southern Team in the future!

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DealerRater Jun 21, 2022

Very friendly, clean dealership. Everything went very smoothly with the signing of the new vehicle. Going over the vehicle was very informative.

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DealerRater Jun 21, 2022

Staff courteous and professional from beginning to end. Stayed on schedule and did a mighty fine job. Very pleased with the work performed.

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DealerRater Jun 21, 2022

it was an amazing experience, unlike any other. i would definitely recommend it to other people.

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DealerRater Jun 20, 2022

Easy and friendly to deal with. I appreciate their interest in my vehicle and time.

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DealerRater Jun 20, 2022

We purchased a Subaru Crosstrek on 6/11/22. Darren Tabor couldn’t have been more helpful. He gave us space to make our own choice but gave us all the details we needed on the vehicle. Darren made our car buying experience great. The only negative was the finance manager was very pushy on the extended warrant contract. Overall good selection to buy a car. Go ask for Darren.

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DealerRater Jun 19, 2022

They put a sticker on my car. They were very kind and nice. They took me as soon as I drove up.

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DealerRater Jun 19, 2022

Brian was incredible and really friendly. As was all the staff I came in contact with.

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DealerRater Jun 19, 2022

I am very pleased with the interactions with the service department . They are very courteous and professional.

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DealerRater Jun 16, 2022

very good service and had my work done in a timely manner. Advised what my car needed.

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DealerRater Jun 16, 2022

Excellent fast service! The waiting room was clean and the timer went by quickly. Nice place!

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DealerRater Jun 15, 2022

I have always had a good experience at this dealership,, and I am glad to find out that the change in ownership has not changed their quality of service.

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DealerRater Jun 15, 2022

We have had a great experience at Southern Team. We bought a 2022 Subaru Outback. The sales person Heratio not sure if I spelled his name correctly, was wonderful. Very helpful and knowledgeable about the vehicle. Gave us a extensive demonstration of the vehicle and the functions. After the purchase another gentleman, a tall fellow came and went through all the set up of the vehicle. After a couple weeks I received a call from another representative of the dealership confirming our pleasure with the vehicle. It has been a great experience. Probably won’t go to another dealership. Impressed with ...

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DealerRater Jun 14, 2022

Very friendly and professional staff . Everyone is willing to help in anyway that they can.

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DealerRater Jun 13, 2022

Like the product. Like the service. Been dealing with them for a long time and very glad the only thing that changed from my perspective was the name on the door.

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DealerRater Jun 13, 2022

Pleasant and timely with repairs. Knowledgeable to the recall issues. Make you feel as if they only have you for a costumer.

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DealerRater Jun 13, 2022

A wonderful experience for a home owner. Purchase from Southern Team and you will be treated for the life of the car with kindness, knowledge and quality services.

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DealerRater Jun 13, 2022

Great service department to deal with .All repair performed on our Nissan have been done correctly with no issues.

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DealerRater Jun 13, 2022

This couldn’t be a better team to work with. Friendly knowledgeable on top of every aspect of your buying experience they made things very easy. So appreciative and felt very comfortable and a new car buying experience that could be scary. Amazing team! Thanks so much.

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DealerRater Jun 12, 2022

Excellent customer service. Eric Horn was knowledgeable, quick, efficient and upbeat.He was patient, sympathetic and personable. This guy deserves a raise!!!!

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DealerRater Jun 11, 2022

Paying over $400 to replace spark plugs is a bit extreme! Service people are very helpful.

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DealerRater Jun 10, 2022

Always easy to make appointment. Car goes into service bay in timely manner. Service staff always informs if progress will be delayed and why. Love the fact that my car gets washed.

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DealerRater Jun 10, 2022

I was very pleased with how they really did make sure I left with exactly everything I wanted still within my budget and still continue to check in on me!

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DealerRater Jun 10, 2022

My experience was great and thorough with the salesman I dealt with. He was very thorough with the car and my expectations.

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DealerRater Jun 9, 2022

Southern Team Subaru Treats you right! Kudos to Greg Jennings for always providing Excellence Service!

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DealerRater Jun 9, 2022

Everyone was extremely nice kept me updated work was great great place to do business

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DealerRater Jun 9, 2022

The time required and the cost estimate were accurate. Pleasant to work with. Waiting lounge allowed for safe social distances

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DealerRater Jun 9, 2022

I rate our experience at Southern Team a 5. Wayne Lewis, Lisa Phillips,Don Shelton, and our finance person were all outstanding. You all are the reason that I always come back to Southern Team and send family and friends there. The car is great and the people are all awesome. I called about 30 mins prior to arriving and left a message for Wayne who was assisting another client. I let him know what I was interested in and upon arriving was presented with two vehicles to test drive. We made a decision on which model we wanted and from there ...

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DealerRater Jun 9, 2022

Great Customer Service and detail of what service will cost.and will provide recommendations for solutions

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DealerRater Jun 8, 2022

I always love getting my car serviced here. They are very respectful and prompt on their service!

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DealerRater Jun 8, 2022

Easy to do business with! Mel Dobbs always there for all my car shopping needs.

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DealerRater Jun 7, 2022

I liked the low-pressure sale. They gave enough space to make a decision and did not exert pressure. I'd buy from them again

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DealerRater Jun 7, 2022

Very good and friendly service, quick and easy. I like especially working with Grayson. Also appreciate the car wash services.

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DealerRater Jun 7, 2022

Grayson had to work me in for the day and as always I was very satisfied with the way I was treated and the service I received

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DealerRater Jun 7, 2022

Completely satisfied with my service. Everything was timely and professional. Thank you to the team for excellent service.

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DealerRater Jun 6, 2022

I have always found them to be very friendly and my servicing is always on time when I am waiting. I'm never dissapointed!!

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DealerRater Jun 6, 2022

Lucked out and caught a fresh delivery of Jettas. Came down and talked to Dustin Clark. We were able to come to a decent deal and got the car that I wanted.

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DealerRater Jun 6, 2022

Southern Team Subaru has been providing excellent service to maintain my car since I moved to Roanoke. Thank you, Southern Team!!!!

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DealerRater Jun 6, 2022

I love this place got my first car and they were very good with helping me and all my oil changes are free my inspection are free everyone’s very nice It’s a clean fresh environment they get you in and out love it

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DealerRater Jun 6, 2022

One of the easiest, smoothest and fastest experiences I have encountered car shopping. Everyone that was a part of this was super friendly and helpful.

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DealerRater Jun 5, 2022

Nice people , clean place very helpful, try polite , very accommodating,, nice place to sit when waiting for your car or truck

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DealerRater Jun 5, 2022

Best dealership I’ve ever dealt with. All dealerships should take notice. I’ll definitely be back.

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DealerRater Jun 5, 2022

Excellent service. Customer friendly. Would highly recommend to friends and family. Great dealership to deal with.

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DealerRater Jun 4, 2022

Knowledgeable staff. Comfortable waiting room. Convenient and trustworthy. Wait time is excellent. They keep customer updated with vehicle progress.

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DealerRater Jun 4, 2022

I felt no pressure to make a purchase and the deal was fast and smooth

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DealerRater Jun 3, 2022

Very Courteous, efficient, knowledgeable, prompt, everything was very well explained. Included good off hours communication

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DealerRater Jun 3, 2022

Great service, but the labor charges are quite a bit expensive to get vehicle repaired

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DealerRater Jun 3, 2022

First team Volkswagen is always very professional, greet you with a smile and provides excellent service.

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DealerRater Jun 2, 2022

My experience has been very positive at this dealer. all service work has been done correctly and very timely and at a fair price. Everyone I have dealt with has been very friendly.

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DealerRater Jun 2, 2022

Always the best service from Harold in the service department every time. Listens to all your problems.

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DealerRater Jun 1, 2022

I was from out of town when I broke down on the interstate. They repaired my Passat and got me on my way. I was so relieved!

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DealerRater Jun 1, 2022

Good service and the service workers were pleasant. They recommended services that I needed. Thanks !

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DealerRater May 31, 2022

Great service from David. The pathfinder is great and everything went smoothly with no issues.

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DealerRater May 31, 2022

As always, I was completely satisfied. It’s the second BW that I have purchased from this dealer, and I have always had them serviced there. Everyone is professional and friendly.

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DealerRater May 31, 2022

I’m always confident that I will have a great experience at my service appointment.

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DealerRater May 31, 2022

Took care of changing the oil and did the state inspection on time.Thank you so much.

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DealerRater May 31, 2022

Good service. Speedy attention. Decent pricing Stupid requirement; 15 Words.. I said enough in terms of what needed to be said and you wanted to hear

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DealerRater May 30, 2022

In every way Southern Team in Roanoke VA meets customer needs. Customers are not kept waiting while having a Subaru serviced. The waiting room is clean and comfortable. Oil changes and car washes are free for life if you buy your vehicle there. Service staff really care, and the service is top notch!

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DealerRater May 30, 2022

Everyone was very friendly and welcoming. I loved the shuttle service to the mall to pass some time. Loving my car with the paint coating and interior protectant the service department put on.

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DealerRater May 30, 2022

Always have a great visit with great mechanics and very friendly service all the way around.

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DealerRater May 29, 2022

Answered all my questions and inquiries politely. Gave great customer service. Very friendly and courteous.

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DealerRater May 29, 2022

I love this dealer, if I’m going to get another car I will s always trust southern team. Best service you can get all the time. They all valued your business.

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DealerRater May 29, 2022

Mel Dobbs is always there for my car buying needs! He is kind and honest.

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DealerRater May 29, 2022

Always a joy to deal with Southern Team. Horatio Doregas has been our go to guy for the past 20 years. It's like he's a part of our family. Never been treated better.

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DealerRater May 27, 2022

Knowledgeable, fair, easy to deal with. The buying experience was fast and I was in and out in under two hours, test drive included.

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DealerRater May 25, 2022

I received prompt service. Making an appointment was hassle free. The staff were very friendly and helpful. Also they washed my car which is great !

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DealerRater May 25, 2022

Great place took care of me like family from start to finish definitely will be back again

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DealerRater May 25, 2022

Very professional, friendly and helpful. Always go above and beyond to make sure everything you need for your auto is done.

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DealerRater May 25, 2022

I had a good experience with Southern Team. Everyone was super helpful in assisting me with finding a new car.

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DealerRater May 25, 2022

Each person I encounter there is very nice, courteous, and they do good work there!

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DealerRater May 25, 2022

Received good service from this dealership; they spotted a problem with the door trim and were up front about correcting it post-sale. They also weren't too pushy with the typical add-ons (like warranties and such) and I would buy another car from them.

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DealerRater May 24, 2022

They have very friendly personnel in both the sales and service departments. The service area is very clean!

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DealerRater May 24, 2022

THE LOGISTICS OF THE SERVICE PEOCEDURE ARE WELL THOUGHT OUT FROM DRIVING THE CAR IN TO DRIVING IT AWAY. WAITING ROOM IS VERY CLEAN AND COMFORTABLE WITH GOOD COFFEE. SERVICE HAS ALWAYS BEEN COMPLETED ON TIME, AND DONE WELL THUS FAR. PRICES ARE WITHIN REASON FOR A DEALER AND WORTH THE PEACE OF MIND EARNED FROM MY PAST EXPERIENCE THERE. IF I HAVE A QUESTION, I GET A SATISFACTORY ANSWER.

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DealerRater May 24, 2022

Excellent dealer, Wayne was super helpful and stayed late to make sure I got a solid introduction to my new car

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DealerRater May 24, 2022

Exceptional service time and time again. Would definitely recommend them to others. So happy I bought my car from them. Thanks for your hard work!

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DealerRater May 24, 2022

Excellent. Sales person was courtesy and professional. He did not try to push any vehicle on us. Was very knowledgeable about the vehicle and took time to go over every aspect of the vehicle. I have purchased from this sales person before.

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DealerRater May 24, 2022

Loaner car has never been offered to me and if they had that option then it would be a 5 star from me.

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DealerRater May 23, 2022

My experience with your service was great. I didn't have to wait long. I also liked that they checked other things out and washed our vehicle.

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DealerRater May 23, 2022

We were impressed with Mel and Kevin's professionalism and caring. They answered our questions and were friendly and helpful.

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DealerRater May 23, 2022

The staff was courteous and helpful. I also was able to purchase tires with good suggestions. One stop shopping for me.

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DealerRater May 22, 2022

The customer service was good and everyone was friendly. The bad thing was they only had 1 finance guy there an it took for ever to get finished with the finance part.

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Facebook Jan 21, 2022

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Facebook Jan 12, 2022

I bought a 2019 Subaru Forester from Southern Team. I worked with Tony Hall, and cant say enough about the high quality of service I recieved from him and the rest of the folks there. Even when I came by before, just to look, there was never any pressure to sell, and I never felt brushed off or ignored. I have worked with Davey and Tyler in the past as well, and even though I made it clear I wasnt buying then, both were willing to talk to me and answer questions. I always got great service on my old car, ...

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Facebook Dec 4, 2021

They truly do have great people! I prefer factory parts and all the parts departments bend over backwards to help out.

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Facebook Dec 2, 2021

Very nice and hard working willing to work with things

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Facebook Nov 3, 2021

As always, the folks at Southern Team Auto Mall ( previously First Team ) came through for me today in a big way!!!! Shout out to Mark Baker and staff in Subaru Service for quickly helping me with a little problem I was having ….These guys are the BEST !!!!! From sales to service , I have had nothing but GREAT experience’s at this dealership !!!! I Recommend them Highly. 😊👍👍

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Google Sep 21, 2021

Great people snd quality work!

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Google Sep 16, 2021


Southern Team Nissan of New River Valley

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DealerRater Jun 25, 2022

They we're very helpful and knowledgeable on the product, and made me feel welcomed

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DealerRater Jun 25, 2022

It is always an exceptional service experience received here. Thank you to Harold Woody and staff.

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DealerRater Jun 24, 2022

Fast friendly on time intake, courteous friendly staff worker, nice friendly showroom and lots of new cars to look at

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DealerRater Jun 24, 2022

Very happy with the experience. Nice waiting area that provided coffee and snacks. Thanks again for a great experience.

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DealerRater Jun 24, 2022

Everyone there is Friendly and family oriented. They keep their word about paying for alignment for my suv I brought two weeks ago.

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DealerRater Jun 23, 2022

Very prompt and careful with the vehicle when we bring it in for service, important values since we live approximately 30 miles away

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DealerRater Jun 23, 2022

Souther Team Volkswagen always takes good care of me. I’m always in a out super fast!

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DealerRater Jun 23, 2022

Had a great experience with my time here. Everyone was very helpful and friendly will recommend 100% to anyone looking for a vehicle. Happy I purchased a vehicle here

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DealerRater Jun 23, 2022

Lucked out and contacted them right as they got a truck shipment in. They had the Jetta I wanted and was able to work out a decent deal.

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DealerRater Jun 22, 2022

I was taken in right away and service was prompt and complete. I will say the personnel were most professional.

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DealerRater Jun 22, 2022

No perfect scores. If they were perfect they would quit working to satisfy customers. So keep going.

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DealerRater Jun 22, 2022

Buying experience was awesome, no pressure from the salesman. Everyone was courteous and helpful from beginning to end.

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DealerRater Jun 22, 2022

The dealership was super clean and the staff were friendly and non-pressuring concerning the trade in of my car for the new one. Will continue to do business with Southern Team in the future!

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DealerRater Jun 21, 2022

Very friendly, clean dealership. Everything went very smoothly with the signing of the new vehicle. Going over the vehicle was very informative.

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DealerRater Jun 21, 2022

Staff courteous and professional from beginning to end. Stayed on schedule and did a mighty fine job. Very pleased with the work performed.

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DealerRater Jun 21, 2022

it was an amazing experience, unlike any other. i would definitely recommend it to other people.

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DealerRater Jun 20, 2022

Easy and friendly to deal with. I appreciate their interest in my vehicle and time.

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DealerRater Jun 20, 2022

We purchased a Subaru Crosstrek on 6/11/22. Darren Tabor couldn’t have been more helpful. He gave us space to make our own choice but gave us all the details we needed on the vehicle. Darren made our car buying experience great. The only negative was the finance manager was very pushy on the extended warrant contract. Overall good selection to buy a car. Go ask for Darren.

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DealerRater Jun 19, 2022

They put a sticker on my car. They were very kind and nice. They took me as soon as I drove up.

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DealerRater Jun 19, 2022

Brian was incredible and really friendly. As was all the staff I came in contact with.

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DealerRater Jun 19, 2022

I am very pleased with the interactions with the service department . They are very courteous and professional.

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DealerRater Jun 16, 2022

very good service and had my work done in a timely manner. Advised what my car needed.

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DealerRater Jun 16, 2022

Excellent fast service! The waiting room was clean and the timer went by quickly. Nice place!

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DealerRater Jun 15, 2022

I have always had a good experience at this dealership,, and I am glad to find out that the change in ownership has not changed their quality of service.

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DealerRater Jun 15, 2022

We have had a great experience at Southern Team. We bought a 2022 Subaru Outback. The sales person Heratio not sure if I spelled his name correctly, was wonderful. Very helpful and knowledgeable about the vehicle. Gave us a extensive demonstration of the vehicle and the functions. After the purchase another gentleman, a tall fellow came and went through all the set up of the vehicle. After a couple weeks I received a call from another representative of the dealership confirming our pleasure with the vehicle. It has been a great experience. Probably won’t go to another dealership. Impressed with ...

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DealerRater Jun 14, 2022

Very friendly and professional staff . Everyone is willing to help in anyway that they can.

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DealerRater Jun 13, 2022

Like the product. Like the service. Been dealing with them for a long time and very glad the only thing that changed from my perspective was the name on the door.

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DealerRater Jun 13, 2022

Pleasant and timely with repairs. Knowledgeable to the recall issues. Make you feel as if they only have you for a costumer.

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DealerRater Jun 13, 2022

A wonderful experience for a home owner. Purchase from Southern Team and you will be treated for the life of the car with kindness, knowledge and quality services.

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DealerRater Jun 13, 2022

Great service department to deal with .All repair performed on our Nissan have been done correctly with no issues.

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DealerRater Jun 13, 2022

This couldn’t be a better team to work with. Friendly knowledgeable on top of every aspect of your buying experience they made things very easy. So appreciative and felt very comfortable and a new car buying experience that could be scary. Amazing team! Thanks so much.

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DealerRater Jun 12, 2022

Excellent customer service. Eric Horn was knowledgeable, quick, efficient and upbeat.He was patient, sympathetic and personable. This guy deserves a raise!!!!

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DealerRater Jun 11, 2022

Paying over $400 to replace spark plugs is a bit extreme! Service people are very helpful.

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DealerRater Jun 10, 2022

Always easy to make appointment. Car goes into service bay in timely manner. Service staff always informs if progress will be delayed and why. Love the fact that my car gets washed.

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DealerRater Jun 10, 2022

I was very pleased with how they really did make sure I left with exactly everything I wanted still within my budget and still continue to check in on me!

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DealerRater Jun 10, 2022

My experience was great and thorough with the salesman I dealt with. He was very thorough with the car and my expectations.

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DealerRater Jun 9, 2022

Southern Team Subaru Treats you right! Kudos to Greg Jennings for always providing Excellence Service!

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DealerRater Jun 9, 2022

Everyone was extremely nice kept me updated work was great great place to do business

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DealerRater Jun 9, 2022

The time required and the cost estimate were accurate. Pleasant to work with. Waiting lounge allowed for safe social distances

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DealerRater Jun 9, 2022

I rate our experience at Southern Team a 5. Wayne Lewis, Lisa Phillips,Don Shelton, and our finance person were all outstanding. You all are the reason that I always come back to Southern Team and send family and friends there. The car is great and the people are all awesome. I called about 30 mins prior to arriving and left a message for Wayne who was assisting another client. I let him know what I was interested in and upon arriving was presented with two vehicles to test drive. We made a decision on which model we wanted and from there ...

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DealerRater Jun 9, 2022

Great Customer Service and detail of what service will cost.and will provide recommendations for solutions

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DealerRater Jun 8, 2022

I always love getting my car serviced here. They are very respectful and prompt on their service!

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DealerRater Jun 8, 2022

Easy to do business with! Mel Dobbs always there for all my car shopping needs.

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DealerRater Jun 7, 2022

I liked the low-pressure sale. They gave enough space to make a decision and did not exert pressure. I'd buy from them again

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DealerRater Jun 7, 2022

Very good and friendly service, quick and easy. I like especially working with Grayson. Also appreciate the car wash services.

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DealerRater Jun 7, 2022

Grayson had to work me in for the day and as always I was very satisfied with the way I was treated and the service I received

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DealerRater Jun 7, 2022

Completely satisfied with my service. Everything was timely and professional. Thank you to the team for excellent service.

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DealerRater Jun 6, 2022

I have always found them to be very friendly and my servicing is always on time when I am waiting. I'm never dissapointed!!

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DealerRater Jun 6, 2022

Lucked out and caught a fresh delivery of Jettas. Came down and talked to Dustin Clark. We were able to come to a decent deal and got the car that I wanted.

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DealerRater Jun 6, 2022

Southern Team Subaru has been providing excellent service to maintain my car since I moved to Roanoke. Thank you, Southern Team!!!!

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DealerRater Jun 6, 2022

I love this place got my first car and they were very good with helping me and all my oil changes are free my inspection are free everyone’s very nice It’s a clean fresh environment they get you in and out love it

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DealerRater Jun 6, 2022

One of the easiest, smoothest and fastest experiences I have encountered car shopping. Everyone that was a part of this was super friendly and helpful.

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DealerRater Jun 5, 2022

Nice people , clean place very helpful, try polite , very accommodating,, nice place to sit when waiting for your car or truck

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DealerRater Jun 5, 2022

Best dealership I’ve ever dealt with. All dealerships should take notice. I’ll definitely be back.

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DealerRater Jun 5, 2022

Excellent service. Customer friendly. Would highly recommend to friends and family. Great dealership to deal with.

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DealerRater Jun 4, 2022

Knowledgeable staff. Comfortable waiting room. Convenient and trustworthy. Wait time is excellent. They keep customer updated with vehicle progress.

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DealerRater Jun 4, 2022

I felt no pressure to make a purchase and the deal was fast and smooth

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DealerRater Jun 3, 2022

Very Courteous, efficient, knowledgeable, prompt, everything was very well explained. Included good off hours communication

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DealerRater Jun 3, 2022

Great service, but the labor charges are quite a bit expensive to get vehicle repaired

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DealerRater Jun 3, 2022

First team Volkswagen is always very professional, greet you with a smile and provides excellent service.

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DealerRater Jun 2, 2022

My experience has been very positive at this dealer. all service work has been done correctly and very timely and at a fair price. Everyone I have dealt with has been very friendly.

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DealerRater Jun 2, 2022

Always the best service from Harold in the service department every time. Listens to all your problems.

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DealerRater Jun 1, 2022

I was from out of town when I broke down on the interstate. They repaired my Passat and got me on my way. I was so relieved!

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DealerRater Jun 1, 2022

Good service and the service workers were pleasant. They recommended services that I needed. Thanks !

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DealerRater May 31, 2022

Great service from David. The pathfinder is great and everything went smoothly with no issues.

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DealerRater May 31, 2022

As always, I was completely satisfied. It’s the second BW that I have purchased from this dealer, and I have always had them serviced there. Everyone is professional and friendly.

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DealerRater May 31, 2022

I’m always confident that I will have a great experience at my service appointment.

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DealerRater May 31, 2022

Took care of changing the oil and did the state inspection on time.Thank you so much.

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DealerRater May 31, 2022

Good service. Speedy attention. Decent pricing Stupid requirement; 15 Words.. I said enough in terms of what needed to be said and you wanted to hear

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DealerRater May 30, 2022

In every way Southern Team in Roanoke VA meets customer needs. Customers are not kept waiting while having a Subaru serviced. The waiting room is clean and comfortable. Oil changes and car washes are free for life if you buy your vehicle there. Service staff really care, and the service is top notch!

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DealerRater May 30, 2022

Everyone was very friendly and welcoming. I loved the shuttle service to the mall to pass some time. Loving my car with the paint coating and interior protectant the service department put on.

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DealerRater May 30, 2022

Always have a great visit with great mechanics and very friendly service all the way around.

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DealerRater May 29, 2022

Answered all my questions and inquiries politely. Gave great customer service. Very friendly and courteous.

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DealerRater May 29, 2022

I love this dealer, if I’m going to get another car I will s always trust southern team. Best service you can get all the time. They all valued your business.

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DealerRater May 29, 2022

Mel Dobbs is always there for my car buying needs! He is kind and honest.

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DealerRater May 29, 2022

Always a joy to deal with Southern Team. Horatio Doregas has been our go to guy for the past 20 years. It's like he's a part of our family. Never been treated better.

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DealerRater May 27, 2022

Knowledgeable, fair, easy to deal with. The buying experience was fast and I was in and out in under two hours, test drive included.

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DealerRater May 25, 2022

I received prompt service. Making an appointment was hassle free. The staff were very friendly and helpful. Also they washed my car which is great !

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DealerRater May 25, 2022

Great place took care of me like family from start to finish definitely will be back again

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DealerRater May 25, 2022

Very professional, friendly and helpful. Always go above and beyond to make sure everything you need for your auto is done.

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DealerRater May 25, 2022

I had a good experience with Southern Team. Everyone was super helpful in assisting me with finding a new car.

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DealerRater May 25, 2022

Each person I encounter there is very nice, courteous, and they do good work there!

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DealerRater May 25, 2022

Received good service from this dealership; they spotted a problem with the door trim and were up front about correcting it post-sale. They also weren't too pushy with the typical add-ons (like warranties and such) and I would buy another car from them.

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DealerRater May 24, 2022

They have very friendly personnel in both the sales and service departments. The service area is very clean!

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DealerRater May 24, 2022

THE LOGISTICS OF THE SERVICE PEOCEDURE ARE WELL THOUGHT OUT FROM DRIVING THE CAR IN TO DRIVING IT AWAY. WAITING ROOM IS VERY CLEAN AND COMFORTABLE WITH GOOD COFFEE. SERVICE HAS ALWAYS BEEN COMPLETED ON TIME, AND DONE WELL THUS FAR. PRICES ARE WITHIN REASON FOR A DEALER AND WORTH THE PEACE OF MIND EARNED FROM MY PAST EXPERIENCE THERE. IF I HAVE A QUESTION, I GET A SATISFACTORY ANSWER.

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DealerRater May 24, 2022

Excellent dealer, Wayne was super helpful and stayed late to make sure I got a solid introduction to my new car

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DealerRater May 24, 2022

Exceptional service time and time again. Would definitely recommend them to others. So happy I bought my car from them. Thanks for your hard work!

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DealerRater May 24, 2022

Excellent. Sales person was courtesy and professional. He did not try to push any vehicle on us. Was very knowledgeable about the vehicle and took time to go over every aspect of the vehicle. I have purchased from this sales person before.

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DealerRater May 24, 2022

Loaner car has never been offered to me and if they had that option then it would be a 5 star from me.

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DealerRater May 23, 2022

My experience with your service was great. I didn't have to wait long. I also liked that they checked other things out and washed our vehicle.

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DealerRater May 23, 2022

We were impressed with Mel and Kevin's professionalism and caring. They answered our questions and were friendly and helpful.

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DealerRater May 23, 2022

The staff was courteous and helpful. I also was able to purchase tires with good suggestions. One stop shopping for me.

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DealerRater May 22, 2022

The customer service was good and everyone was friendly. The bad thing was they only had 1 finance guy there an it took for ever to get finished with the finance part.

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Facebook Jan 21, 2022

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Facebook Jan 12, 2022

I bought a 2019 Subaru Forester from Southern Team. I worked with Tony Hall, and cant say enough about the high quality of service I recieved from him and the rest of the folks there. Even when I came by before, just to look, there was never any pressure to sell, and I never felt brushed off or ignored. I have worked with Davey and Tyler in the past as well, and even though I made it clear I wasnt buying then, both were willing to talk to me and answer questions. I always got great service on my old car, ...

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Facebook Dec 4, 2021

They truly do have great people! I prefer factory parts and all the parts departments bend over backwards to help out.

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Facebook Dec 2, 2021

Very nice and hard working willing to work with things

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Facebook Nov 3, 2021

As always, the folks at Southern Team Auto Mall ( previously First Team ) came through for me today in a big way!!!! Shout out to Mark Baker and staff in Subaru Service for quickly helping me with a little problem I was having ….These guys are the BEST !!!!! From sales to service , I have had nothing but GREAT experience’s at this dealership !!!! I Recommend them Highly. 😊👍👍

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Google Sep 21, 2021

Great people snd quality work!

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Google Sep 16, 2021


Southern Team Volkswagen

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DealerRater Jun 25, 2022

They we're very helpful and knowledgeable on the product, and made me feel welcomed

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DealerRater Jun 25, 2022

It is always an exceptional service experience received here. Thank you to Harold Woody and staff.

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DealerRater Jun 24, 2022

Fast friendly on time intake, courteous friendly staff worker, nice friendly showroom and lots of new cars to look at

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DealerRater Jun 24, 2022

Very happy with the experience. Nice waiting area that provided coffee and snacks. Thanks again for a great experience.

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DealerRater Jun 24, 2022

Everyone there is Friendly and family oriented. They keep their word about paying for alignment for my suv I brought two weeks ago.

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DealerRater Jun 23, 2022

Very prompt and careful with the vehicle when we bring it in for service, important values since we live approximately 30 miles away

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DealerRater Jun 23, 2022

Souther Team Volkswagen always takes good care of me. I’m always in a out super fast!

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DealerRater Jun 23, 2022

Had a great experience with my time here. Everyone was very helpful and friendly will recommend 100% to anyone looking for a vehicle. Happy I purchased a vehicle here

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DealerRater Jun 23, 2022

Lucked out and contacted them right as they got a truck shipment in. They had the Jetta I wanted and was able to work out a decent deal.

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DealerRater Jun 22, 2022

I was taken in right away and service was prompt and complete. I will say the personnel were most professional.

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DealerRater Jun 22, 2022

No perfect scores. If they were perfect they would quit working to satisfy customers. So keep going.

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DealerRater Jun 22, 2022

Buying experience was awesome, no pressure from the salesman. Everyone was courteous and helpful from beginning to end.

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DealerRater Jun 22, 2022

The dealership was super clean and the staff were friendly and non-pressuring concerning the trade in of my car for the new one. Will continue to do business with Southern Team in the future!

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DealerRater Jun 21, 2022

Very friendly, clean dealership. Everything went very smoothly with the signing of the new vehicle. Going over the vehicle was very informative.

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DealerRater Jun 21, 2022

Staff courteous and professional from beginning to end. Stayed on schedule and did a mighty fine job. Very pleased with the work performed.

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DealerRater Jun 21, 2022

it was an amazing experience, unlike any other. i would definitely recommend it to other people.

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DealerRater Jun 20, 2022

Easy and friendly to deal with. I appreciate their interest in my vehicle and time.

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DealerRater Jun 20, 2022

We purchased a Subaru Crosstrek on 6/11/22. Darren Tabor couldn’t have been more helpful. He gave us space to make our own choice but gave us all the details we needed on the vehicle. Darren made our car buying experience great. The only negative was the finance manager was very pushy on the extended warrant contract. Overall good selection to buy a car. Go ask for Darren.

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DealerRater Jun 19, 2022

They put a sticker on my car. They were very kind and nice. They took me as soon as I drove up.

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DealerRater Jun 19, 2022

Brian was incredible and really friendly. As was all the staff I came in contact with.

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DealerRater Jun 19, 2022

I am very pleased with the interactions with the service department . They are very courteous and professional.

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DealerRater Jun 16, 2022

very good service and had my work done in a timely manner. Advised what my car needed.

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DealerRater Jun 16, 2022

Excellent fast service! The waiting room was clean and the timer went by quickly. Nice place!

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DealerRater Jun 15, 2022

I have always had a good experience at this dealership,, and I am glad to find out that the change in ownership has not changed their quality of service.

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DealerRater Jun 15, 2022

We have had a great experience at Southern Team. We bought a 2022 Subaru Outback. The sales person Heratio not sure if I spelled his name correctly, was wonderful. Very helpful and knowledgeable about the vehicle. Gave us a extensive demonstration of the vehicle and the functions. After the purchase another gentleman, a tall fellow came and went through all the set up of the vehicle. After a couple weeks I received a call from another representative of the dealership confirming our pleasure with the vehicle. It has been a great experience. Probably won’t go to another dealership. Impressed with ...

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DealerRater Jun 14, 2022

Very friendly and professional staff . Everyone is willing to help in anyway that they can.

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DealerRater Jun 13, 2022

Like the product. Like the service. Been dealing with them for a long time and very glad the only thing that changed from my perspective was the name on the door.

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DealerRater Jun 13, 2022