Customer Testimonials

Southern Team Nissan

DealerRater logo
DealerRater Oct 15, 2021

Rick Burke in sales came through with our new Forester in short order. I love it. Kevin Johnson is outstanding as a re-delivery specialist. He's patient and very clear in his instruction.

Read at DealerRater

DealerRater logo
DealerRater Oct 11, 2021

Dustin is THE best. He knew just what we needed and proceeded to put us in the right vehicle. Dustin knows a lot about any car on the lot and told us honestly why we would or wouldn't like a certain make. His personality is great, but his honesty is more important. So nice not to have a pushy salesman. He's our go to from now on.

Read at DealerRater

DealerRater logo
DealerRater Oct 8, 2021

I purchased my 2019 VW Atlas from Dustin Clark at Southern Team Volkswagen. To say it was an easy process would be an understatement. Dustin is so knowledgeable about the all the vehicles on the lot, is very patient and works to get you the very best deal. I LOVE my VW and have no plans to get another vehicle, however, if there comes a day that I need another vehicle, I will head straight to Dustin and Southern Team Volkswagen.

Read at DealerRater

DealerRater logo
DealerRater Oct 8, 2021

My experience with buying a new car was excellent. The process was fast and easy and as a mom with kids I appreciated that the process was stress free.

Read at DealerRater

Google logo
Google Sep 21, 2021

Great people snd quality work!

Google logo
Google Sep 16, 2021

Google logo
Google Sep 15, 2021

Google logo
Google Sep 14, 2021

Last transaction was better, less BS and was done quick.

Google logo
Google Sep 14, 2021

Great service. I highly recommend getting service done there. Customer service were also helpful.

Google logo
Google Sep 5, 2021

Wonder full group to work with.

Google logo
Google Sep 1, 2021

Google logo
Google Aug 30, 2021

Antony is the best. We are very pleased with our Outback. At first we weren't planning to purchase right away. He wasn't pushy, just showed us all the great features, and when I contacted him sooner than we had planned he was more than accommodating. He is very knowledgeable and friendly and we appreciate that.

Google logo
Google Aug 28, 2021

Great service and super friendly!!! They do a great job!!!

Google logo
Google Aug 27, 2021

Outstanding service 👍

Google logo
Google Aug 24, 2021

Great first time Subaru buyers experience, Antony wasn’t pushy or upselling anything I didn’t need, super professional and helpful during the whole process. Impressed with the whole first team staff.

Google logo
Google Aug 22, 2021

Google logo
Google Aug 21, 2021

Google logo
Google Aug 17, 2021

Good work

Google logo
Google Aug 16, 2021

Google logo
Google Aug 10, 2021

Google logo
Google Aug 10, 2021

Google logo
Google Aug 9, 2021

They are always the best...this is a company you should spend your money with they are very polite and they for sure work with you...Mark is so nice i really love how professional he is...Always

Google logo
Google Aug 5, 2021

Google logo
Google Aug 4, 2021

I loveeeee this team! Buying a car out of state seems like a daunting task but the team at First Team made it SUPER easy… got my payment in the range I wanted and communicated very well throughout the entire process. I initially spoke with Dustin, but Will walked me through the process and the finance department was TOTALLY helpful and friendly. I definitely feel like I am apart of the VW family. I would HIGHLY recommend anyone looking for a new vehicle to reach out to them. They made me very comfortable with the car buying experience and not ...

Google logo
Google Aug 3, 2021

Exceptional service every time. I count on it every time at First Team and they never let me down.

Google logo
Google Aug 3, 2021

First Team Auto is a great place to buy a car and then have it serviced, albeit a bit more expensive than your neighborhood mechanic. I started bringing my Subaru outback into the dealership in 2008. I bought a Subaru Impreza from them in 2018. I am impressed with the courtesy and knowledge that employees, from salesmen, to service personnel, and shuttle van drivers show to customers and each other. I ask many questions about what I drive and have never been belittled or felt stupid. I received good sound information to add to auto knowledge.

Google logo
Google Jul 31, 2021

Great Thanks

Google logo
Google Jul 24, 2021

Google logo
Google Jul 20, 2021

Great people great cars great service.

Google logo
Google Jul 16, 2021

Google logo
Google Jul 15, 2021

Quick and easy! They are very helpful but they do not try to push unwanted services on you but they do advise you of the maintenance you need and let you know the importance of each item. The waiting room is comfy with great basic amenities. The pricing is also reasonable.

Google logo
Google Jul 15, 2021

Google logo
Google Jul 14, 2021

Great people. Took care of me timely.

Google logo
Google Jul 12, 2021

Friendly place with excellent service. No one pushing you to do extra services to your car.

Google logo
Google Jul 10, 2021

A little slow but overall good service and great staff.

Google logo
Google Jul 9, 2021

Google logo
Google Jul 8, 2021

Alyse Allen greeted me with a smile and explained the process to me. It was my first time there. She was very professional and friendly!

Google logo
Google Jul 7, 2021

Picking up metal tags for our new vehicle

Google logo
Google Jul 3, 2021

Had a couple of recalls on my 2017 Altima and a fault code for my airbag. Met Mike in the service bay, and Mike and his team got me all fixed up and on my way within 2 hours.

Google logo
Google Jun 29, 2021

Service department is second to none!

Google logo
Google Jun 27, 2021

I emailed First Team Hyundai at around 8:30 Am to inquire about a 2022 Tucson listed on the website. Wayne Lewis called me at 9:00, just after I got an email response to talk to me about the car. It seemed to be what I wanted. I was there at the dealership by 11:30, looked over the car and test drove it. Wayne knew the car well. He showed me the bells and whistles, answered any questions I had, and by 4 pm I was driving my new car home. I knew this car from online searching, watching many videos and visiting a Hyundai dealer ...

Google logo
Google Jun 25, 2021

I owned my Hyundai Santa Fe since purchasing new in 2017. Have had great service with my vehicle, no complaints. Enjoy the ride and comfort it has given me. The staff at the service center are always more than willing to get me in for my annual inspections, with no problems and are very helpful in having any concerns I might have about my vehicle, checked out by their mechanics. Would highly recommend them for anyone looking for a new or used vehicle.

DealerRater logo
DealerRater Jun 24, 2021

Thanks Bill Roy, Sisters first time car buyer. Bill and the First team Financing department went out of there way to help make this happen!!! Sincerely, Donna Mayo

Read at DealerRater

Google logo
Google Jun 22, 2021

Google logo
Google Jun 19, 2021

Middle of my trip home to Alabama, screen on the Outback going crazy. Controls A/C and radio. Had it fixed and on my way in hour and a half. Everyone very nice and helpful. They saved the day. 10 stars if I could.

Google logo
Google Jun 19, 2021

I was at the Subaru dealer to get the screen on my Outback fixed so I could finish my trip with the A/C. Had me in and out in hour and a half. Everyone very nice. Give then 10 stars if I could

Google logo
Google Jun 17, 2021

Google logo
Google Jun 16, 2021

Always get the best service for our car they even wash it for free, very friendly staff, comfortable waiting lounge with good coffee.

Google logo
Google Jun 15, 2021

Google logo
Google Jun 13, 2021

We recently purchased a new VW Atlas from First Team and it was such an easy process. We can’t stand car shopping but this was the second car we’ve bought from Dustin Clark and it will not be the last. He makes the car shopping process easy and seamless and always offers honest feedback. We are absolutely loving our Atlas and definitely made the right choice all around.

Google logo
Google Jun 11, 2021

2nd car purchased, revisited Wayne and he got it done same day, valued trade, drove off signed and done in under 2 hrs, A+++++ worth the drive from cburg, will NEVER do business with Shelor ever again, First Team at its best, transparent no haggle pricing and ready to close the deal every time.

Google logo
Google Jun 10, 2021

Been a satisfied customer for years!!! David Dillon and staff are the most professional I've ever had as far as car care is concerned!!! Thanks first team!!!!!

Google logo
Google Jun 8, 2021

Google logo
Google Jun 7, 2021

Good place to buy a car

Google logo
Google May 25, 2021

Great dealership!! Have been buying cars from them since 1994 wouldn’t go anywhere else!!! Wayne Lewis is a wonderful person and salesman!!! He is very honest with you and makes sure he can do his best for you he will not be satisfied unless you are extremely satisfied and pleased with your experience and purchase of a vehicle!

Google logo
Google May 25, 2021

Google logo
Google May 24, 2021

Excellent in every way...honest, reliable, always gives appropriate advice and costs...no hyper sales techniques and service is impeccable.

Google logo
Google May 19, 2021

I was very pleased with my experience at First Team Hyundai. Salesperson David Nicely did an excellent job of making the purchasing process simple and efficient. The rest of the staff were great to work with as well.

Google logo
Google May 18, 2021

My Hyundai had a recall so I scheduled an appointment. Fantastic service in and out in the exact time they said it would take. Plus they washed it 👍I really was surprised because I've never had this kind of service anywhere else. The waiting room is very nice. You have internet service, recharge station for your phone. Coffee, sodas. Best of all its CLEAN! I live in Bedford and I will be driving the extra miles for my next oil change or any other thing that needs done to my Hyundai. THANKS FIRST TEAM FOR THE STRESS FREE MORNING.

Google logo
Google May 18, 2021

Google logo
Google May 18, 2021

Love the car and Mell Dobbs was fantastic to deal with, all smiles.

Google logo
Google May 17, 2021

Google logo
Google May 16, 2021

Google logo
Google May 14, 2021

I had a check engine light on. Bryan took the lead and methodically troubleshot the problem. I am so thankful for Bryan. I will be a continued customer and if I trade in will go there. Thank you.

Google logo
Google May 14, 2021

Always a great experience, whether it’s service or sales. Shoutout to Norris Timmons in sales, who did an excellent job helping me navigate getting a new car.

Google logo
Google May 13, 2021

Our experience at First Team VW could not have been better! Dustin took great care of us and was very knowledgeable about the cars we were interested in, but not pushy at all. All the staff went above and beyond to make buying our first car a wonderful experience. Would highly recommend!

Google logo
Google May 12, 2021

Dustin Clark was amazing to work with! From the first call he made after my inquiry until the very last paper was signed! He was informative and knowledgeable! He worked hard to find exactly the right car for my family! Dustin answered all my questions no matter how small they were or silly they may have been! He did this without making me feel bad for asking them! Dustin was amazing! And I won't purchase a car from anyone else again! Also? Juan the general manager really listened to my requests as well! I just needed one thing done ...

Google logo
Google May 11, 2021

Best car buying experience ever. Friendly and knowledgeable staff. Our salesperson Anthony Reynolds was and is the best. Never any sales pressure, it was like you're buying from a neighbor and not a dealership. Highly recommended.

Google logo
Google May 11, 2021

I originally went in to help a friend buy a car, and ended up leaving the lot with a new 2021 Hyundai Palisade for myself!! My first new car purchase. Everyone was nice and helpful. They answered questions and listened to concerns very well, with patience and understanding. I will def recommend First Team and am so glad to see such great reviews. Thanks again!

Google logo
Google May 11, 2021

Google logo
Google May 10, 2021

Dustin Clark was a pleasure to work with. He stayed with me through the process and talked through my options. No pressure...no hassle. Ask for Dustin

Google logo
Google May 9, 2021

Google logo
Google May 9, 2021

Our experience with First Team Subaru could be summed up in one word: Awesome. Jason Garner understood what we were looking for. He went above and beyond what he needed to do to make sure that we were happy with our purchase. The whole staff is amazing to work with and I definitely will be coming back to find our next car.

Google logo
Google May 8, 2021

My vehicle buying experience @ First Team Hyundai was excellent! Horatio Doregos is a wonderful sales person to work with! His knowledge and expertise of the vehicle was outstanding! I am definitely recommending First Team Hyundai as a place to purchase your next vehicle. And to ask for Horatio Doregos as the person you want to work with!

Google logo
Google May 7, 2021

Thanks to Jamal I was able to easily secure a great first car for myself! He was honest and upfront about everything I needed to know throughout the process!

Google logo
Google May 3, 2021

Our experience at First Team with sale person, Mel Dobbs, was excellent in every respect. Mel was great to work with - he was always the gentleman, knowledgeable, patient, never hesitated to answer our questions ( and we had many).

Google logo
Google May 1, 2021

Great experience as always! Horatio is one of a kind, best salesperson ever. been a pleasure dealing with him for the past 20 some years.

Google logo
Google Apr 30, 2021

To start, my whole family has bought a car from this dealership and we have nothing negative to say. We take everyone here looking for a car. But David Nicely is the best they have! He had great customer service skills and I’m thankful he put up with my dad making jokes for a few hours! I didn’t know anything about Nissan’s going into my car shopping experience because I was so set on buying a Jeep Wrangler but once David introduced me to the 2021 rogue platinum I couldn’t turn it down! He was so informative ...

Google logo
Google Apr 29, 2021

Steve Waskey was so easy to work with. Great experience.

Google logo
Google Apr 28, 2021

Very efficient and friendly service. The salesperson Wayne Lewis was extremely helpful and did everything he could to satisfy my needs and requirements. The owner was also very helpful and spend a great deal of time with me. A great dealership with great customer service.

Google logo
Google Apr 28, 2021

Tracy Meador did a great job on getting what I wanted in my car

Google logo
Google Apr 26, 2021

Google logo
Google Apr 24, 2021

Google logo
Google Apr 23, 2021

Google logo
Google Apr 21, 2021

Good place to have your car serviced correctly!!

Google logo
Google Apr 16, 2021

I took my 2013 Subaru outback there for a safety airbag recall. From the moment I arrived until the job was finished the staff was polite and quick to answer all of my questions. I was met outside in the parking lot when I pulled in and directed to pull into the garage bay. I was provided a loaner vehicle (2021 Subaru Forester) while they performed the airbag recall. My vehicle was also making some pinging or rattling noises when accelerating but only happened between 1.3 and 1.8 RPMs and the the staff at first team Subaru were accommodating and actually had a technician ...

Google logo
Google Apr 16, 2021

Very friendly

Google logo
Google Apr 15, 2021

WAS VERY GOOD. I TRUST THEY FOLKS I WILL GO BACK FOR MY SERVICE ON MY HYUNDAL AT FIRST TEAM SO GLAD I WENT. I GIVE THESE FOLKS A 10 PERSCENT I VERY IMPRESSED THANKS

Google logo
Google Apr 13, 2021

Not inexpensive, but do a great job.

Google logo
Google Apr 13, 2021

Everyone was very friendly and helpful . our salesman Jamal Terry was great

Google logo
Google Apr 13, 2021

Just purchased my 4th Subaru and it was a totally smooth experience working with Mel Dobbs! Mr Dobbs helped me get the best deal on my trade in and very patiently explained all of the new features on my Subaru Outback. Thanks First Team!!

Google logo
Google Apr 11, 2021

Salesman was fantastic and the price was fair. Dealership itself seems super old and industrial which totally goes against the Genesis brand and this Hyundai dealership shares it’s title with Genesis. Wished I would have gotten more for my trade but what else is new.

Google logo
Google Apr 10, 2021

Very helpful, and adapted very well to all the COVID-19 restrictions.

Google logo
Google Apr 8, 2021

Always a great experience!

Google logo
Google Apr 6, 2021

Let me say that Mel D is wonderful, this was my first time at a dealership an he was great! If I could give him more stars I would. Thanks Mel!

Google logo
Google Apr 6, 2021

We are from out of town. Car broke down. Got towed to this dealership. I received A++ service. Car fixed. Was able to make ot home. Kids didn't miss a day of school. Thank you First team Hyundai!

Google logo
Google Apr 6, 2021

I had visited a few dealers looking to trade in my vehicle for something more reliable and in better condition. Everywhere concluded they couldn’t help me get into any vehicle for various reasons However, that wasn’t the outcome at First Team! Not only did my salesperson, Wayne Lewis, get me an affordable loan, but it was also into a BRAND NEW 2021 Accent with an interest rate less than half of the one I had on my previous vehicle! It may sound too good to be true, but First Team Hyundai is awesome. The entire team is great!

Google logo
Google Apr 6, 2021

Sales Jeremy best I ever dealt with !! He made it Happen!! Thank You Jimmy!!👍👍👍👍👍👍😀😀😀😀😀😀

Google logo
Google Apr 5, 2021

Nice employees fast service

Google logo
Google Mar 31, 2021

Fast, professional, great work! Comfortable wait.


Southern Team Nissan of New River Valley

DealerRater logo
DealerRater Oct 15, 2021

Rick Burke in sales came through with our new Forester in short order. I love it. Kevin Johnson is outstanding as a re-delivery specialist. He's patient and very clear in his instruction.

Read at DealerRater

DealerRater logo
DealerRater Oct 11, 2021

Dustin is THE best. He knew just what we needed and proceeded to put us in the right vehicle. Dustin knows a lot about any car on the lot and told us honestly why we would or wouldn't like a certain make. His personality is great, but his honesty is more important. So nice not to have a pushy salesman. He's our go to from now on.

Read at DealerRater

DealerRater logo
DealerRater Oct 8, 2021

I purchased my 2019 VW Atlas from Dustin Clark at Southern Team Volkswagen. To say it was an easy process would be an understatement. Dustin is so knowledgeable about the all the vehicles on the lot, is very patient and works to get you the very best deal. I LOVE my VW and have no plans to get another vehicle, however, if there comes a day that I need another vehicle, I will head straight to Dustin and Southern Team Volkswagen.

Read at DealerRater

DealerRater logo
DealerRater Oct 8, 2021

My experience with buying a new car was excellent. The process was fast and easy and as a mom with kids I appreciated that the process was stress free.

Read at DealerRater

Google logo
Google Sep 21, 2021

Great people snd quality work!

Google logo
Google Sep 16, 2021

Google logo
Google Sep 15, 2021

Google logo
Google Sep 14, 2021

Last transaction was better, less BS and was done quick.

Google logo
Google Sep 14, 2021

Great service. I highly recommend getting service done there. Customer service were also helpful.

Google logo
Google Sep 5, 2021

Wonder full group to work with.

Google logo
Google Sep 1, 2021

Google logo
Google Aug 30, 2021

Antony is the best. We are very pleased with our Outback. At first we weren't planning to purchase right away. He wasn't pushy, just showed us all the great features, and when I contacted him sooner than we had planned he was more than accommodating. He is very knowledgeable and friendly and we appreciate that.

Google logo
Google Aug 28, 2021

Great service and super friendly!!! They do a great job!!!

Google logo
Google Aug 27, 2021

Outstanding service 👍

Google logo
Google Aug 24, 2021

Great first time Subaru buyers experience, Antony wasn’t pushy or upselling anything I didn’t need, super professional and helpful during the whole process. Impressed with the whole first team staff.

Google logo
Google Aug 22, 2021

Google logo
Google Aug 21, 2021

Google logo
Google Aug 17, 2021

Good work

Google logo
Google Aug 16, 2021

Google logo
Google Aug 10, 2021

Google logo
Google Aug 10, 2021

Google logo
Google Aug 9, 2021

They are always the best...this is a company you should spend your money with they are very polite and they for sure work with you...Mark is so nice i really love how professional he is...Always

Google logo
Google Aug 5, 2021

Google logo
Google Aug 4, 2021

I loveeeee this team! Buying a car out of state seems like a daunting task but the team at First Team made it SUPER easy… got my payment in the range I wanted and communicated very well throughout the entire process. I initially spoke with Dustin, but Will walked me through the process and the finance department was TOTALLY helpful and friendly. I definitely feel like I am apart of the VW family. I would HIGHLY recommend anyone looking for a new vehicle to reach out to them. They made me very comfortable with the car buying experience and not ...

Google logo
Google Aug 3, 2021

Exceptional service every time. I count on it every time at First Team and they never let me down.

Google logo
Google Aug 3, 2021

First Team Auto is a great place to buy a car and then have it serviced, albeit a bit more expensive than your neighborhood mechanic. I started bringing my Subaru outback into the dealership in 2008. I bought a Subaru Impreza from them in 2018. I am impressed with the courtesy and knowledge that employees, from salesmen, to service personnel, and shuttle van drivers show to customers and each other. I ask many questions about what I drive and have never been belittled or felt stupid. I received good sound information to add to auto knowledge.

Google logo
Google Jul 31, 2021

Great Thanks

Google logo
Google Jul 24, 2021

Google logo
Google Jul 20, 2021

Great people great cars great service.

Google logo
Google Jul 16, 2021

Google logo
Google Jul 15, 2021

Quick and easy! They are very helpful but they do not try to push unwanted services on you but they do advise you of the maintenance you need and let you know the importance of each item. The waiting room is comfy with great basic amenities. The pricing is also reasonable.

Google logo
Google Jul 15, 2021

Google logo
Google Jul 14, 2021

Great people. Took care of me timely.

Google logo
Google Jul 12, 2021

Friendly place with excellent service. No one pushing you to do extra services to your car.

Google logo
Google Jul 10, 2021

A little slow but overall good service and great staff.

Google logo
Google Jul 9, 2021

Google logo
Google Jul 8, 2021

Alyse Allen greeted me with a smile and explained the process to me. It was my first time there. She was very professional and friendly!

Google logo
Google Jul 7, 2021

Picking up metal tags for our new vehicle

Google logo
Google Jul 3, 2021

Had a couple of recalls on my 2017 Altima and a fault code for my airbag. Met Mike in the service bay, and Mike and his team got me all fixed up and on my way within 2 hours.

Google logo
Google Jun 29, 2021

Service department is second to none!

Google logo
Google Jun 27, 2021

I emailed First Team Hyundai at around 8:30 Am to inquire about a 2022 Tucson listed on the website. Wayne Lewis called me at 9:00, just after I got an email response to talk to me about the car. It seemed to be what I wanted. I was there at the dealership by 11:30, looked over the car and test drove it. Wayne knew the car well. He showed me the bells and whistles, answered any questions I had, and by 4 pm I was driving my new car home. I knew this car from online searching, watching many videos and visiting a Hyundai dealer ...

Google logo
Google Jun 25, 2021

I owned my Hyundai Santa Fe since purchasing new in 2017. Have had great service with my vehicle, no complaints. Enjoy the ride and comfort it has given me. The staff at the service center are always more than willing to get me in for my annual inspections, with no problems and are very helpful in having any concerns I might have about my vehicle, checked out by their mechanics. Would highly recommend them for anyone looking for a new or used vehicle.

DealerRater logo
DealerRater Jun 24, 2021

Thanks Bill Roy, Sisters first time car buyer. Bill and the First team Financing department went out of there way to help make this happen!!! Sincerely, Donna Mayo

Read at DealerRater

Google logo
Google Jun 22, 2021

Google logo
Google Jun 19, 2021

Middle of my trip home to Alabama, screen on the Outback going crazy. Controls A/C and radio. Had it fixed and on my way in hour and a half. Everyone very nice and helpful. They saved the day. 10 stars if I could.

Google logo
Google Jun 19, 2021

I was at the Subaru dealer to get the screen on my Outback fixed so I could finish my trip with the A/C. Had me in and out in hour and a half. Everyone very nice. Give then 10 stars if I could

Google logo
Google Jun 17, 2021

Google logo
Google Jun 16, 2021

Always get the best service for our car they even wash it for free, very friendly staff, comfortable waiting lounge with good coffee.

Google logo
Google Jun 15, 2021

Google logo
Google Jun 13, 2021

We recently purchased a new VW Atlas from First Team and it was such an easy process. We can’t stand car shopping but this was the second car we’ve bought from Dustin Clark and it will not be the last. He makes the car shopping process easy and seamless and always offers honest feedback. We are absolutely loving our Atlas and definitely made the right choice all around.

Google logo
Google Jun 11, 2021

2nd car purchased, revisited Wayne and he got it done same day, valued trade, drove off signed and done in under 2 hrs, A+++++ worth the drive from cburg, will NEVER do business with Shelor ever again, First Team at its best, transparent no haggle pricing and ready to close the deal every time.

Google logo
Google Jun 10, 2021

Been a satisfied customer for years!!! David Dillon and staff are the most professional I've ever had as far as car care is concerned!!! Thanks first team!!!!!

Google logo
Google Jun 8, 2021

Google logo
Google Jun 7, 2021

Good place to buy a car

Google logo
Google May 25, 2021

Great dealership!! Have been buying cars from them since 1994 wouldn’t go anywhere else!!! Wayne Lewis is a wonderful person and salesman!!! He is very honest with you and makes sure he can do his best for you he will not be satisfied unless you are extremely satisfied and pleased with your experience and purchase of a vehicle!

Google logo
Google May 25, 2021

Google logo
Google May 24, 2021

Excellent in every way...honest, reliable, always gives appropriate advice and costs...no hyper sales techniques and service is impeccable.

Google logo
Google May 19, 2021

I was very pleased with my experience at First Team Hyundai. Salesperson David Nicely did an excellent job of making the purchasing process simple and efficient. The rest of the staff were great to work with as well.

Google logo
Google May 18, 2021

My Hyundai had a recall so I scheduled an appointment. Fantastic service in and out in the exact time they said it would take. Plus they washed it 👍I really was surprised because I've never had this kind of service anywhere else. The waiting room is very nice. You have internet service, recharge station for your phone. Coffee, sodas. Best of all its CLEAN! I live in Bedford and I will be driving the extra miles for my next oil change or any other thing that needs done to my Hyundai. THANKS FIRST TEAM FOR THE STRESS FREE MORNING.

Google logo
Google May 18, 2021

Google logo
Google May 18, 2021

Love the car and Mell Dobbs was fantastic to deal with, all smiles.

Google logo
Google May 17, 2021

Google logo
Google May 16, 2021

Google logo
Google May 14, 2021

I had a check engine light on. Bryan took the lead and methodically troubleshot the problem. I am so thankful for Bryan. I will be a continued customer and if I trade in will go there. Thank you.

Google logo
Google May 14, 2021

Always a great experience, whether it’s service or sales. Shoutout to Norris Timmons in sales, who did an excellent job helping me navigate getting a new car.

Google logo
Google May 13, 2021

Our experience at First Team VW could not have been better! Dustin took great care of us and was very knowledgeable about the cars we were interested in, but not pushy at all. All the staff went above and beyond to make buying our first car a wonderful experience. Would highly recommend!

Google logo
Google May 12, 2021

Dustin Clark was amazing to work with! From the first call he made after my inquiry until the very last paper was signed! He was informative and knowledgeable! He worked hard to find exactly the right car for my family! Dustin answered all my questions no matter how small they were or silly they may have been! He did this without making me feel bad for asking them! Dustin was amazing! And I won't purchase a car from anyone else again! Also? Juan the general manager really listened to my requests as well! I just needed one thing done ...

Google logo
Google May 11, 2021

Best car buying experience ever. Friendly and knowledgeable staff. Our salesperson Anthony Reynolds was and is the best. Never any sales pressure, it was like you're buying from a neighbor and not a dealership. Highly recommended.

Google logo
Google May 11, 2021

I originally went in to help a friend buy a car, and ended up leaving the lot with a new 2021 Hyundai Palisade for myself!! My first new car purchase. Everyone was nice and helpful. They answered questions and listened to concerns very well, with patience and understanding. I will def recommend First Team and am so glad to see such great reviews. Thanks again!

Google logo
Google May 11, 2021

Google logo
Google May 10, 2021

Dustin Clark was a pleasure to work with. He stayed with me through the process and talked through my options. No pressure...no hassle. Ask for Dustin

Google logo
Google May 9, 2021

Google logo
Google May 9, 2021

Our experience with First Team Subaru could be summed up in one word: Awesome. Jason Garner understood what we were looking for. He went above and beyond what he needed to do to make sure that we were happy with our purchase. The whole staff is amazing to work with and I definitely will be coming back to find our next car.

Google logo
Google May 8, 2021

My vehicle buying experience @ First Team Hyundai was excellent! Horatio Doregos is a wonderful sales person to work with! His knowledge and expertise of the vehicle was outstanding! I am definitely recommending First Team Hyundai as a place to purchase your next vehicle. And to ask for Horatio Doregos as the person you want to work with!

Google logo
Google May 7, 2021

Thanks to Jamal I was able to easily secure a great first car for myself! He was honest and upfront about everything I needed to know throughout the process!

Google logo
Google May 3, 2021

Our experience at First Team with sale person, Mel Dobbs, was excellent in every respect. Mel was great to work with - he was always the gentleman, knowledgeable, patient, never hesitated to answer our questions ( and we had many).

Google logo
Google May 1, 2021

Great experience as always! Horatio is one of a kind, best salesperson ever. been a pleasure dealing with him for the past 20 some years.

Google logo
Google Apr 30, 2021

To start, my whole family has bought a car from this dealership and we have nothing negative to say. We take everyone here looking for a car. But David Nicely is the best they have! He had great customer service skills and I’m thankful he put up with my dad making jokes for a few hours! I didn’t know anything about Nissan’s going into my car shopping experience because I was so set on buying a Jeep Wrangler but once David introduced me to the 2021 rogue platinum I couldn’t turn it down! He was so informative ...

Google logo
Google Apr 29, 2021

Steve Waskey was so easy to work with. Great experience.

Google logo
Google Apr 28, 2021

Very efficient and friendly service. The salesperson Wayne Lewis was extremely helpful and did everything he could to satisfy my needs and requirements. The owner was also very helpful and spend a great deal of time with me. A great dealership with great customer service.

Google logo
Google Apr 28, 2021

Tracy Meador did a great job on getting what I wanted in my car

Google logo
Google Apr 26, 2021

Google logo
Google Apr 24, 2021

Google logo
Google Apr 23, 2021

Google logo
Google Apr 21, 2021

Good place to have your car serviced correctly!!

Google logo
Google Apr 16, 2021

I took my 2013 Subaru outback there for a safety airbag recall. From the moment I arrived until the job was finished the staff was polite and quick to answer all of my questions. I was met outside in the parking lot when I pulled in and directed to pull into the garage bay. I was provided a loaner vehicle (2021 Subaru Forester) while they performed the airbag recall. My vehicle was also making some pinging or rattling noises when accelerating but only happened between 1.3 and 1.8 RPMs and the the staff at first team Subaru were accommodating and actually had a technician ...

Google logo
Google Apr 16, 2021

Very friendly

Google logo
Google Apr 15, 2021

WAS VERY GOOD. I TRUST THEY FOLKS I WILL GO BACK FOR MY SERVICE ON MY HYUNDAL AT FIRST TEAM SO GLAD I WENT. I GIVE THESE FOLKS A 10 PERSCENT I VERY IMPRESSED THANKS

Google logo
Google Apr 13, 2021

Not inexpensive, but do a great job.

Google logo
Google Apr 13, 2021

Everyone was very friendly and helpful . our salesman Jamal Terry was great

Google logo
Google Apr 13, 2021

Just purchased my 4th Subaru and it was a totally smooth experience working with Mel Dobbs! Mr Dobbs helped me get the best deal on my trade in and very patiently explained all of the new features on my Subaru Outback. Thanks First Team!!

Google logo
Google Apr 11, 2021

Salesman was fantastic and the price was fair. Dealership itself seems super old and industrial which totally goes against the Genesis brand and this Hyundai dealership shares it’s title with Genesis. Wished I would have gotten more for my trade but what else is new.

Google logo
Google Apr 10, 2021

Very helpful, and adapted very well to all the COVID-19 restrictions.

Google logo
Google Apr 8, 2021

Always a great experience!

Google logo
Google Apr 6, 2021

Let me say that Mel D is wonderful, this was my first time at a dealership an he was great! If I could give him more stars I would. Thanks Mel!

Google logo
Google Apr 6, 2021

We are from out of town. Car broke down. Got towed to this dealership. I received A++ service. Car fixed. Was able to make ot home. Kids didn't miss a day of school. Thank you First team Hyundai!

Google logo
Google Apr 6, 2021

I had visited a few dealers looking to trade in my vehicle for something more reliable and in better condition. Everywhere concluded they couldn’t help me get into any vehicle for various reasons However, that wasn’t the outcome at First Team! Not only did my salesperson, Wayne Lewis, get me an affordable loan, but it was also into a BRAND NEW 2021 Accent with an interest rate less than half of the one I had on my previous vehicle! It may sound too good to be true, but First Team Hyundai is awesome. The entire team is great!

Google logo
Google Apr 6, 2021

Sales Jeremy best I ever dealt with !! He made it Happen!! Thank You Jimmy!!👍👍👍👍👍👍😀😀😀😀😀😀

Google logo
Google Apr 5, 2021

Nice employees fast service

Google logo
Google Mar 31, 2021

Fast, professional, great work! Comfortable wait.


Southern Team Volkswagen

DealerRater logo
DealerRater Oct 15, 2021

Rick Burke in sales came through with our new Forester in short order. I love it. Kevin Johnson is outstanding as a re-delivery specialist. He's patient and very clear in his instruction.

Read at DealerRater

DealerRater logo
DealerRater Oct 11, 2021

Dustin is THE best. He knew just what we needed and proceeded to put us in the right vehicle. Dustin knows a lot about any car on the lot and told us honestly why we would or wouldn't like a certain make. His personality is great, but his honesty is more important. So nice not to have a pushy salesman. He's our go to from now on.

Read at DealerRater

DealerRater logo
DealerRater Oct 8, 2021

I purchased my 2019 VW Atlas from Dustin Clark at Southern Team Volkswagen. To say it was an easy process would be an understatement. Dustin is so knowledgeable about the all the vehicles on the lot, is very patient and works to get you the very best deal. I LOVE my VW and have no plans to get another vehicle, however, if there comes a day that I need another vehicle, I will head straight to Dustin and Southern Team Volkswagen.

Read at DealerRater

DealerRater logo
DealerRater Oct 8, 2021

My experience with buying a new car was excellent. The process was fast and easy and as a mom with kids I appreciated that the process was stress free.

Read at DealerRater

Google logo
Google Sep 21, 2021

Great people snd quality work!

Google logo
Google Sep 16, 2021

Google logo
Google Sep 15, 2021

Google logo
Google Sep 14, 2021

Last transaction was better, less BS and was done quick.

Google logo
Google Sep 14, 2021

Great service. I highly recommend getting service done there. Customer service were also helpful.

Google logo
Google Sep 5, 2021

Wonder full group to work with.

Google logo
Google Sep 1, 2021

Google logo
Google Aug 30, 2021

Antony is the best. We are very pleased with our Outback. At first we weren't planning to purchase right away. He wasn't pushy, just showed us all the great features, and when I contacted him sooner than we had planned he was more than accommodating. He is very knowledgeable and friendly and we appreciate that.

Google logo
Google Aug 28, 2021

Great service and super friendly!!! They do a great job!!!

Google logo
Google Aug 27, 2021

Outstanding service 👍

Google logo
Google Aug 24, 2021

Great first time Subaru buyers experience, Antony wasn’t pushy or upselling anything I didn’t need, super professional and helpful during the whole process. Impressed with the whole first team staff.

Google logo
Google Aug 22, 2021

Google logo
Google Aug 21, 2021

Google logo
Google Aug 17, 2021

Good work

Google logo
Google Aug 16, 2021

Google logo
Google Aug 10, 2021

Google logo
Google Aug 10, 2021

Google logo
Google Aug 9, 2021

They are always the best...this is a company you should spend your money with they are very polite and they for sure work with you...Mark is so nice i really love how professional he is...Always

Google logo
Google Aug 5, 2021

Google logo
Google Aug 4, 2021

I loveeeee this team! Buying a car out of state seems like a daunting task but the team at First Team made it SUPER easy… got my payment in the range I wanted and communicated very well throughout the entire process. I initially spoke with Dustin, but Will walked me through the process and the finance department was TOTALLY helpful and friendly. I definitely feel like I am apart of the VW family. I would HIGHLY recommend anyone looking for a new vehicle to reach out to them. They made me very comfortable with the car buying experience and not ...

Google logo
Google Aug 3, 2021

Exceptional service every time. I count on it every time at First Team and they never let me down.

Google logo
Google Aug 3, 2021

First Team Auto is a great place to buy a car and then have it serviced, albeit a bit more expensive than your neighborhood mechanic. I started bringing my Subaru outback into the dealership in 2008. I bought a Subaru Impreza from them in 2018. I am impressed with the courtesy and knowledge that employees, from salesmen, to service personnel, and shuttle van drivers show to customers and each other. I ask many questions about what I drive and have never been belittled or felt stupid. I received good sound information to add to auto knowledge.

Google logo
Google Jul 31, 2021

Great Thanks

Google logo
Google Jul 24, 2021

Google logo
Google Jul 20, 2021

Great people great cars great service.

Google logo
Google Jul 16, 2021

Google logo
Google Jul 15, 2021

Quick and easy! They are very helpful but they do not try to push unwanted services on you but they do advise you of the maintenance you need and let you know the importance of each item. The waiting room is comfy with great basic amenities. The pricing is also reasonable.

Google logo
Google Jul 15, 2021

Google logo
Google Jul 14, 2021

Great people. Took care of me timely.

Google logo
Google Jul 12, 2021

Friendly place with excellent service. No one pushing you to do extra services to your car.

Google logo
Google Jul 10, 2021

A little slow but overall good service and great staff.

Google logo
Google Jul 9, 2021

Google logo
Google Jul 8, 2021

Alyse Allen greeted me with a smile and explained the process to me. It was my first time there. She was very professional and friendly!

Google logo
Google Jul 7, 2021

Picking up metal tags for our new vehicle

Google logo
Google Jul 3, 2021

Had a couple of recalls on my 2017 Altima and a fault code for my airbag. Met Mike in the service bay, and Mike and his team got me all fixed up and on my way within 2 hours.

Google logo
Google Jun 29, 2021

Service department is second to none!

Google logo
Google Jun 27, 2021

I emailed First Team Hyundai at around 8:30 Am to inquire about a 2022 Tucson listed on the website. Wayne Lewis called me at 9:00, just after I got an email response to talk to me about the car. It seemed to be what I wanted. I was there at the dealership by 11:30, looked over the car and test drove it. Wayne knew the car well. He showed me the bells and whistles, answered any questions I had, and by 4 pm I was driving my new car home. I knew this car from online searching, watching many videos and visiting a Hyundai dealer ...

Google logo
Google Jun 25, 2021

I owned my Hyundai Santa Fe since purchasing new in 2017. Have had great service with my vehicle, no complaints. Enjoy the ride and comfort it has given me. The staff at the service center are always more than willing to get me in for my annual inspections, with no problems and are very helpful in having any concerns I might have about my vehicle, checked out by their mechanics. Would highly recommend them for anyone looking for a new or used vehicle.

DealerRater logo
DealerRater Jun 24, 2021

Thanks Bill Roy, Sisters first time car buyer. Bill and the First team Financing department went out of there way to help make this happen!!! Sincerely, Donna Mayo

Read at DealerRater

Google logo
Google Jun 22, 2021

Google logo
Google Jun 19, 2021

Middle of my trip home to Alabama, screen on the Outback going crazy. Controls A/C and radio. Had it fixed and on my way in hour and a half. Everyone very nice and helpful. They saved the day. 10 stars if I could.

Google logo
Google Jun 19, 2021

I was at the Subaru dealer to get the screen on my Outback fixed so I could finish my trip with the A/C. Had me in and out in hour and a half. Everyone very nice. Give then 10 stars if I could

Google logo
Google Jun 17, 2021

Google logo
Google Jun 16, 2021

Always get the best service for our car they even wash it for free, very friendly staff, comfortable waiting lounge with good coffee.

Google logo
Google Jun 15, 2021

Google logo
Google Jun 13, 2021